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Maid: Hard Work, Low Pay, and a Mother's Will to Survive Paperback – January 21, 2020

4.4 out of 5 stars 16,979 ratings

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"A single mother's personal, unflinching look at America's class divide (Barack Obama)," this New York Times bestselling memoir is the inspiration for the Netflix limited series, hailed by Rolling Stone as "a great one." 

 

At 28, Stephanie Land's dreams of attending a university and becoming a writer quickly dissolved when a summer fling turned into an unplanned pregnancy. Before long, she found herself a single mother, scraping by as a housekeeper to make ends meet.

Maid is an emotionally raw, masterful account of Stephanie's years spent in service to upper middle class America as a "nameless ghost" who quietly shared in her clients' triumphs, tragedies, and deepest secrets. Driven to carve out a better life for her family, she cleaned by day and took online classes by night, writing relentlessly as she worked toward earning a college degree. She wrote of the true stories that weren't being told: of living on food stamps and WIC coupons, of government programs that barely provided housing, of aloof government employees who shamed her for receiving what little assistance she did. Above all else, she wrote about pursuing the myth of the American Dream from the poverty line, all the while slashing through deep-rooted stigmas of the working poor.

Maid is Stephanie's story, but it's not hers alone. It is an inspiring testament to the courage, determination, and ultimate strength of the human spirit.

"A single mother's personal, unflinching look at America's class divide, a description of the tightrope many families walk just to get by, and a reminder of the dignity of all work." -PRESIDENT BARACK OBAMA, Obama's Summer Reading List
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Editorial Reviews

Review

"A single mother's personal, unflinching look at America's class divide, a description of the tightrope many families walk just to get by, and a reminder of the dignity of all work." President Barack Obama, "Obama's 2019 Summer Reading List"

President Barack Obama, Summer Reading List (2019)

Forbes, Most Anticipated Books of the Year

Glamour, Best Books of the Year


Time, 11 New Books to Read This January

Vulture, 8 New Books You Should Read This January

Thrillist, All the Books We Can't Wait to Read in 2019

USA Today, 5 New Books Not to Miss
Amazon, Best Books of the Month

Detroit News, New Books to Look Forward to in 2019

The Missoulian, Best Books of the Month

San Diego Entertainer, Books to Kick Off Your New Year

People, Perfect for Your Book Club


Boston.com, 20 Books to Look Out for in 2019

Hello Giggles, Best New Books to Read This Week

Newsweek, Best Books of 2019 So Far

CNN Travel, Books You Should Read This Summer

Mental Floss, Summer Reading List

BookTrib, Books That Will Make You Look Smart at the Beach!

"More than any book in recent memory, Land nails the sheer terror that comes with being poor, the exhausting vigilance of knowing that any misstep or twist of fate will push you deeper into the hole."―
The Boston Globe

"Stephanie Lands memoir [
Maid] is a bracing one."―The Atlantic

"An eye-opening journey into the lives of the working poor."
People, Perfect for Your Book Club

"The particulars of Land's struggle are sobering, but it's the impression of precariousness that is most memorable."―
The New Yorker

"[Land's] book has the needed quality of reversing the direction of the gaze. Some people who employ domestic labor will read her account. Will they see themselves in her descriptions of her clients? Will they offer their employees the meager respect Land fantasizes about? Land survived the hardship of her years as a maid, her body exhausted and her brain filled with bleak arithmetic, to offer her testimony. It's worth listening to."
New York Times Book Review

"What this book does well is illuminate the struggles of poverty and single-motherhood, the unrelenting frustration of having no safety net, the ways in which our society is systemically designed to keep impoverished people mired in poverty, the indignity of poverty by way of unmovable bureaucracy, and people's lousy attitudes toward poor people... Land's prose is vivid and engaging... [A] tightly-focused, well-written memoir... an incredibly worthwhile read."
Roxane Gay, New York Times bestselling author of Bad Feminist and Hunger: A Memoir

"An eye-opening exploration of poverty in America."―
Bustle

"Marry the evocative first person narrative of
Educated with the kind of social criticism seen in Nickel and Dimed and you'll get a sense of the remarkable book you hold in your hands. In Maid, Stephanie Land, a gifted storyteller with an eye for details you'll never forget, exposes what it's like to exist in America as a single mother, working herself sick cleaning our dirty toilets, one missed paycheck away from destitution. It's a perspective we seldom see represented firsthand-and one we so desperately need right now. Timely, urgent, and unforgettable, this is memoir at its very best."―Susannah Cahalan, #1 New York Times bestselling author of Brain on Fire: My Month of Madness

"For readers who believe individuals living below the poverty line are lazy and/or intellectually challenged, this memoir is a stark, necessary corrective.... [T]he narrative also offers a powerful argument for increasing government benefits for the working poor during an era when most benefits are being slashed.... An important memoir that should be required reading for anyone who has never struggled with poverty."―
Kirkus Reviews, starred review

"
Maid provides an important look at the morass of difficulties faced by the working poor."―Elle Magazine

"[A] heartfelt and powerful debut memoir.... Land's love for her daughter... shines brightly through the pages of this beautiful, uplifting story of resilience and survival."
Publishers Weekly, starred review

"[A] vivid and visceral yet nearly unrelenting memoir... Her journey offers an illuminating read that should inspire outrage, hope, and change."―
Library Journal

"Raw...Land [is] a gifted storyteller...Offers moments of levity...[
Maid] shows we need to create an economy in which single motherhood and the risk of poverty do not go hand in hand."―Ms. Magazine

"A heartfelt memoir."
Harvard Business Review

"
Maid delves into her time working for the upper middle class in the service industry, and in it, uncovers the true strength of the human spirit."―San Diego Entertainer, Books to Kick Off Your New Year

"In writing about the spaces outside of her work, though, Land gives shape to the depleting anxiety and isolation that accompany motherhood in poverty for millions of Americans."―
The Nation

"[An] example of the determination and grace [is] on display in her memoir, in which she renders vividly the back-breaking and often surreal work of deep-cleaning strangers' homes while navigating the baffling bureaucracies of government assistance programs."―
Salon

"The book, with its unfussy prose and clear voice, holds you. It's one woman's story of inching out of the dirt and how the middle class turns a blind eye to the poverty lurking just a few rungs below -- and it's one worth reading."―
The Washington Post

"It is with beautiful prose that Land chronicles her time working as a housekeeper to make ends meet...Captur[es] the experience of hardworking Americans who make little money and are often invisible to their employers."―
Boston.com, 20 Books to Read in 2019

"Fascinating...Communicates clearly the challenges of a marginal existence as a single mother living in poverty as she sought to provide a stable and predictable home for her daughter in a situation that was anything but stable and predictable."―
The Columbus Dispatch

"Takes readers inside the gritty, unglamorous life of the underpaid, overworked people who serve the upper-middle class for a living."―
Parade

"Stephanie Land strips class divisions bare in her phenomenal memoir
Maid, providing a profoundly important expose on the economy of being a single mother in America. This is the warrior cry from the tired, the poor, the huddled masses, reminding us to change our lives and remember how to see each other. Standing ovation. Not since Barbara Ehrenreich's Nickel and Dimed has the working woman's real life been so honestly illuminated."―Lidia Yuknavitch, author of The Book of Joan

"In a country whose frayed safety net gets less policy attention than the marginal tax rate, Land is the anomaly not only in surviving to tell the tale - and in telling it with such compelling economy."―
Vulture, 8 New Books You Should Read this January

"Land's memoir forces readers to examine their implicit judgments about what we mean by the value of hard work in America and societal expectations of motherhood."―
Electric Lit

"Honest, unapologetic, and beautifully written."―
Hello Giggles

"Tells an honest story many are too afraid to examine."―
SheKnows.com

"A moving, intimate, essential account of life in poverty."
Entertainment Weekly, Must List

"The next time you hear someone say they think poor people are lazy, hand them a copy of
Maid."―Minneapolis Star-Tribune

"Stephanie Land's heartrending book,
Maid, provides a trenchant reminder that something is amiss with the American Dream and gives voice to the millions of 'working poor' toiling in a country that needs them but doesn't want to see them. A sad and hopeful tale of being on the outside looking in, the author makes us wonder how'd we fare scrubbing and vacuuming away the detritus of an affluence that always seems beyond reach."―Steve Dublanica, New York Times bestselling author of Waiter Rant

"In a perfect world,
Maid would become required reading in schools across the country."―North Bay Bohemian

"As a solo mom and former house cleaner, this brave book resonated with me on a very deep level. We live in a world where the solo mother is an incomplete story: adrift in the world without a partner, without support, without a grounding, centering (male) force. But women have been doing this since the dawn of time, and Stephanie Land is one of millions of solo moms forced to get blood from stone. She is at once an old and new kind of American hero. This memoir of resilience and love has never been more necessary."―
Domenica Ruta, New York Times bestselling author of With or Without You

"A fun read."―
South Platte Sentinel

"
Maid is a testament to a young mother's survival skills - a constantly shifting balance of back-breaking labor, single-parenting responsibilities, complying with rules and regulations, college course-work, attitude adjustments and diplomacy on all fronts... The book is a gift of hope and joy for anyone lucky enough to see beyond blame."―Wicked Local

"It's as much a story about resilience as it is a hard look at current systems in place to help impoverished people and how hard they are to navigate. It's eye-opening and inspiring--a definite must-read!"―
Style Blueprint

"If this memoir doesn't shake you up and give you a stronger understanding of poverty in America, your heart must be made of coal. Stephanie Land, who spent years in poverty, clues you in to what it's really like to live in a shelter. It's hard to think that a white paper or TV documentary could say it as well as she does."―
Florida Times-Union

"
Maid is an important work of journalism that offers an insightful and unique perspective on a segment of the working poor from someone who has lived it."―Amazon Book Review

"I loved this story about one woman surviving impossible circumstances."―
Reese Witherspoon

"An empowering story of a woman determined to pull herself up in life through which we all feel stronger!"


Gretchen Carlson, Politico

"
Maid is a beautiful book and a sad book and even, at times, a joyful book--a story of a mother's love for her daughter--but most of all it's an important book about the U.S. economy and what it does to people."―Daily Kos

"Maid-part
Educated, part Hillbilly Elegy-is an eye-opening portrait of how privilege and the female working class can commingle."―Glamour

About the Author

STEPHANIE LAND's work has been featured in the New York Times, the Washington Post, The Atlantic, the Guardian, and many others. Her writing focuses on social and economic justice.


BARBARA EHRENREICH is the author of fourteen books, including the bestselling Nickel and Dimed and Bait and Switch. She lives in Virginia.

Product details

  • Publisher ‏ : ‎ Legacy Lit
  • Publication date ‏ : ‎ January 21, 2020
  • Edition ‏ : ‎ Reprint
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 0316505099
  • ISBN-13 ‏ : ‎ 978-0316505093
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 5.45 x 1 x 8.2 inches
  • Best Sellers Rank: #16,161 in Books (See Top 100 in Books)
  • Customer Reviews:
    4.4 out of 5 stars 16,979 ratings

About the author

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Stephanie Land
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Stephanie Land is an author and public speaker. Her memoir, "MAID: Hard Work, Low Pay, and a Mother’s Will to Survive," which debuted at #3 on the New York Times bestseller list, has sold over 300,000 copies in the U.S. and Canada, been published in 30 languages, and inspired the Netflix series MAID, which remains one of the platform's most-watched limited series of all time. Her recent memoir "CLASS: A Memoir of Motherhood, Hunger, and Higher Education" was a Good Morning America Book Club pick and is both the sequel and origin story of MAID. Her work focuses on social and economic justice, domestic violence, and parenting under the poverty line, and has been featured in The New York Times, The Washington Post, The Guardian, and many other outlets. Land regularly speaks at colleges and organizations all over the country, and serves as an Arts & Entertainment Ambassador for the National Domestic Workers Alliance.

Customer reviews

4.4 out of 5 stars
16,979 global ratings

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Customers say

Customers find this memoir compelling and well-written, describing it as an interesting and sobering story about a hard-working single mother. The book receives positive feedback for its emotional clarity and powerful portrayal of perseverance, while customers appreciate its perspective on poverty and support for single mothers. However, the narrative quality receives mixed reactions, with several customers noting the abrupt ending, and the perspective aspect is also mixed, with some finding it insightful while others feel it's not worth the money.

261 customers mention "Readability"223 positive38 negative

Customers find the book highly readable, describing it as a compelling and engaging read.

"Great book" Read more

"Loved this book, I watched the Netflix series and loved it, this book is a bit different from the series in that the domestic violence isn't the..." Read more

"This is a great book. If you love reading books by Studs Terkel, you will love this book...." Read more

"Good book" Read more

215 customers mention "Story quality"215 positive0 negative

Customers find the book's story interesting and thought-provoking, with one customer describing it as a genuine account of real life.

"...This book is compelling, heartbreaking, inspiring, and captivating...." Read more

"No words - amazing and heartbreaking and hopeful. Must read, whether you’ve been there or just need to understand those who have." Read more

"...Or maybe Montana and back. Highly recommend! Inspiring and triumphant." Read more

"...and the people she met as a result were interesting and, at times, heartwarming. The writing is skillful...." Read more

213 customers mention "Writing style"173 positive40 negative

Customers praise the writing style of the book, describing it as well-crafted and easy to read, with one customer noting it reads like a novel.

"...Very well written, and hopefully others who read this will feel that empathy and quit saying “You’re welcome.”" Read more

"...This book was very inspiring and well written. I felt very moved hearing the story of a single mom preserve through her struggles...." Read more

"...Every word was captivating. This book was so raw and beautifully written." Read more

"...Well written! Following author on FB now too as we share the same social justice goals...." Read more

59 customers mention "Strength of story"43 positive16 negative

Customers praise the strength of the story, particularly its portrayal of a hardworking single mother who overcomes obstacles through intense motivation and perseverance.

"...This author survived and excelled due to her writing talent and determination...." Read more

"...This book is a story of sacrifice and perseverance. However, I'm afraid this woman and her successful emergence from poverty is a rarity...." Read more

"...It is not easy work, yet it is valued work, and it is honest work. And those who are good at it can indeed take great pride in it...." Read more

"I loved that this books shows the hard work and determination of a mother trying to provide a better life for her child. Great read!" Read more

52 customers mention "Heartbreaking story"38 positive14 negative

Customers find the book heart-wrenching, with emotional clarity on the page that evokes a rush of feelings.

"...This book is compelling, heartbreaking, inspiring, and captivating...." Read more

"...not ever again raise my eyebrows in a grocery line. Wonderful, sad, an amazing look at the strong women who face grinding poverty daily, yet..." Read more

"...The book is one long, dreary whine-fest. It's very creepy and disturbing how she writes about the private lives of her clients, things about their..." Read more

"...The author’s honesty and emotional transparency in this book really gives the reader and clear picture of everything she endured...." Read more

31 customers mention "Support for single moms"22 positive9 negative

Customers appreciate how the book provides a great perspective on being a single mom, with one customer highlighting the mother's determination to provide for her child, while another notes how it offers insight into the challenges of the social services system.

"...It's almost as if the makers of the series said "This is a decent concept, but let's rewrite it so that the main character actually is someone you..." Read more

"...I saw a person who went above and beyond to support her and her daughter, and her deep, deep love for that little girl was apparent on every page...." Read more

"...This is not an inspirational story about a single mother. It’s not really a story about a maid...." Read more

"...And the tenacity and strength and will of a single-mom to provide for her child and leave the welfare system behind." Read more

33 customers mention "Narrative quality"21 positive12 negative

Customers have mixed opinions about the narrative quality of the book, with some finding it beautiful while others note that it's not really about a maid's experiences.

"...Beautiful story." Read more

"...The only downside to this book is that the ending is fairly rushed and, in my opinion, could've used another chapter or two to finish the story out...." Read more

"...I literally felt every emotion of this mom. I saw so much of my mom in her and the struggles she endured. My mom had to do those things too...." Read more

"...This book is also a love letter to her daughter; a message of strength that a mother can pull from herself to persevere and strive for a better life..." Read more

33 customers mention "Perspective"23 positive10 negative

Customers have mixed reactions to the perspective of the book, with some finding it an interesting snapshot of poverty and providing valuable insight into people with low incomes, while others feel it's not worth the money.

"...This book focuses on mental health, abuse, motherhood, poverty, failing and starting over. It was a great read and I would read it again." Read more

"...It was a look into the world of the working poor. I rooted for her to get through the hard times, and to come out better at the end...." Read more

"...does not provide enough money to feed and clothe a child..." Read more

"Through Stephanie’s words, she paints an accurate picture of being impoverished, the treatment, and the hard, under appreciated work that being a..." Read more

A well-written, honest memoir
5 out of 5 stars
A well-written, honest memoir
This book is written in first person, the narrator being a newly single mother, and trying to go through the system of poverty, after realizing her last relationship was toxic. Netflix also has created a limited series (10 episode series) based on this book. The names and some of the situations have been changed. While I really enjoyed the show and its episodes, I enjoyed the book much more. This book tells the unfortunate story that so many have been through, domestic violence victims escaping, and having to start over because they relied on their previous partner for finances. It's not easy being poor, and it's definitely not easy being a single mother (I was a victim and then a single mother, but I earned the money, though he stole a lot of it.) Anyway, I didn't know if this book would be a trigger, but it wasn't. I think it is a must read for anyone, no matter who they are. This is the world of government assistance, WIC, SNAP benefits, and the search not just for housing but for a safe home, one that will not cause illness. This is such an inspiring story. She wrote the book well, and it brings to light some of the things that others may either not know about or want to know about. The After Show with McKensie Stewart & Amy Shannon is also doing a Write to Reel segment on this book and the limited series.
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Top reviews from the United States

  • Reviewed in the United States on May 17, 2025
    It took me a while to get into the book, only because I was a single mom at one time, raising my two daughters. Once I got into it, I couldn't put it down. The struggle to afford necessities while providing for a small child is no easy feat. I related to the loneliness and isolation of single parenthood while friends, coworkers, and acquaintances are all married and seem to be thriving in life. Land's portrayal of systemic poverty, clawing her way out one class and semester at a time, resonated with me. Land's book touched on many situations I experienced as a single mother, and I appreciated her storytelling. However, I would have liked to read more about her interactions with her daughter in the book's first half. Overall, I give it five stars because I find myself thinking about the book after finishing it, and it's stayed with me, reminding me of what I endured as a single parent and what I overcame as well. Land's book also makes me want to deep clean my house, but I will resist that temptation. I would recommend others to read.
  • Reviewed in the United States on May 21, 2025
    Maid written by Stephanie Land is a memoir about her story of overcoming poverty, homelessness, and being a single mother. In pursuit of trying to own a safe home for her child and accomplishing a degree in writing, the book explores the battles and struggles of surviving on a low- paying job as a cleaner. 

    The author worked well with sharing the powerful message of self-perseverance. With everything that went wrong her strength and willingness to be the best for her daughter was portrayed throughout the entire book. A moment that stuck out to me was when Land shared her blog about Mia, to remember all the great stories and perks of being a mother. It is truly emotional through all Land went through, she kept her focus on her daughter, working and wanting to provide the best life for her.
    At times the chapters felt repetitive as they are labeled by houses she works at, but it is not my place to judge her story. The book opened my eyes to the reality of being a single parent and the importance of being financially responsible, seeing how quickly life events can change. It also helped me reflect on the opportunity and privilege of continuing school to receive higher education and job satisfaction that comes with earning a degree.
     
    Rating:
    ⭐⭐⭐⭐ = Liked it
    I thought the book was an overall good read and has a powerful, positive message. It does end short, but there is a second part to Maid. Land inspires many who go through similar life experiences and shows how much people need grace because we never know what someone is going through. 
    One person found this helpful
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  • Reviewed in the United States on May 3, 2025
    The sheer grit Stephanie has to get her head above the murky waters of poverty are awesome! In the name of morality, our lawmakers have made poverty a punishable crime. Never looking at the impossible demands they put on those who need actual help and money to move to lives they imagine and strive for, they pill on the contradictory rules. Losing work time to go to the constant interviews, filling out repetitious and lengthy forms to be allowed to obtain bad, food lacking nutrition, crappy and/or unsafe shelter, riding very very slow public transit to the mandated appointments makes it nearly impossible to keep a job of any sort. The constantly changing work hours of retail, fast food and other service jobs make planning daycare, keeping appointments and getting to and from their jobs an impossibility. I cannot understand why employers inconvenience their employees with this total demoralizing tactic but it's widely practiced. If the one trying as hard as they can to make a life of self-determination begins to move up, they lose the meager benefits they desperately need. Why punish those who struggle to better their lives? But it's absolutely true. Making poverty a crime is so demoralizing. It is a crime to kick those who need a helping hand. I find it interesting that the public agencies meant to help instead conspire to cheat and deny the help so badly needed.
    One person found this helpful
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  • Reviewed in the United States on May 21, 2025
    Maid by Stephanie Land is a memoir that reflects on the life of a single mother working as a maid to support her daughter Mia. The book tells of Land’s struggles to persevere through poverty and single motherhood in order to achieve her dream of going to college and creating a better life for her and her daughter.

    The author’s honesty and emotional transparency in this book really gives the reader and clear picture of everything she endured. After finishing the book, I was left a little disappointed that Land did not tell readers what happened in her life after moving states and achieving her goal.
    Reading this memoir made me reflect on motherhood and all the sacrifices parents make for their children. I would recommend this book to anyone who has sacrificed their dreams for any period of time in order to prioritize the needs of their child/children.
  • Reviewed in the United States on May 21, 2025
    Maid by Stephanie Land is the story of a single mother and her story of escaping an abusive relationship, and finding herself in poverty all while trying to raise her young daughter. Land tells her story of how she attempted to make means to provide for her daughter. Eventually she gets a job as a maid and shares her clients story’s as she observes their households. This book was very inspiring and well written. I felt very moved hearing the story of a single mom preserve through her struggles. I would note though that this is a very wordy book. There are many pages in a row with zero dialogue. She goes into great detail about her clients homes and it can be pretty boring. If you’re a single mother I would definitely suggest reading this, I personally had no connection to her story so I did not really have that “I can’t put this down” feeling when reading this book.
  • Reviewed in the United States on July 10, 2025
    Great book

Top reviews from other countries

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  • MSV16
    5.0 out of 5 stars So good I read it twice!!!
    Reviewed in Germany on November 25, 2019
    This book highlights all too well the privilege of having family and friends around you who will lift you up in times of need. Stephanie‘s story has little to do with making bad decisions and it simply shows how circumstances can be so different for us all. Getting pregnant at 28 is hardly something to sneer at and many in this situation would have parents to help and potentially a degree behind them already. I wanted to jump into the book and give Stephanie a hug. Having so little support and having to struggle through this rough time making all the big and little decisions solo would have been so isolating -to say the least. I applaud her success in climbing out of her struggle and still enjoy watching her savour all the richer moments in life through her Twitter and Instagram. You go girl!
    2 people found this helpful
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  • Solstice
    5.0 out of 5 stars Keep going
    Reviewed in France on December 31, 2021
    This novel is apparently the true story of a single mother working hard and fighting utter poverty all the time. It is both sad and conforting to know that some people never renounce and eventually succeed.
  • Emmanuel Ordaz
    4.0 out of 5 stars Bueno
    Reviewed in Mexico on September 30, 2022
    Fue un regalo y todo muy bien
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  • Mônica de Mattos Silva
    3.0 out of 5 stars Helps passing the time
    Reviewed in Brazil on February 25, 2019
    Well written but nothing new about the theme.
  • Tara G
    5.0 out of 5 stars Inspirational
    Reviewed in Canada on June 26, 2025
    I absolutely loved this book, it was so inspiring. I was a young mom and struggled as well so it was so easy to relate to the main character in the story and to really feel the impact of the underdog making a life for herself.
    So proud of this book and the inspiration it provides for young women who feel like they will never get up from the bottom.