So far I think I will keep it. My pros outweigh my cons, and some of my cons are to do with learning curve and setup, not actual vacuum capabilities. I have my complaints to share though. My pros and cons are below my review, and even further down are some tips and tricks I want to share to get around confusing feature setups. MY REVIEW: If you can accept this vacuum will ultimately make your life easier, and do everything pretty well to very well, then it’s for you. If you want a machine that really vacuums up pet hair from a carpet, you’re going to want to keep looking. It does an okay job, but not a great job on carpet. This will help me have to deep clean every 3 months instead of every month. I have a Husky. I’ve spent a lot of time with this thing trying to figure out the app and settings. This is a great vacuum, but I think the app needs to be reorganized to be more intuitive and user-friendly. There definitely should be a setup Wizard to guide cleaning scheduling and creating Shortcuts. Shortcuts let you design quick cleaning modes that can also be used to schedule cleanings. You can select room order, type of cleaning for each room, how many days a week to do the cleaning. You set up Tasks in the short cut to achieve this. It was a little confusing. The Shortcuts are a separate thing to use for creating cleaning tasks. You don’t need to create them when scheduling and setting up cleaning, but they are a nice feature that makes it easier once you set it up. Overall now that I’m done being frustrated and we get along, I’m happy with my little robot. ******************** PROS AND CONS ******************** Pros - Mopping is great on deep mopping setting, maximum dampness, and maximum passes (3x) for an area. I have it clean the mop pads before going to the next set area. - Vacuuming Non-Carpet great. Even using standard settings and passing over an area 2-3x. No vacuum will get it right with just one pass. - Auto-mopping cleaning and Auto-empty vacuum fantastic - Map Layout editing tools are pretty easy to use. You can pinch the map to zoom in or out. - The guides and obstacle navigation worked perfectly as far as I could tell. - Being able to start and stop the vacuum remotely, see its progress, turn on the camera and guide it are really cool features. I even used the microphone to talk to my dog. It scared him a little at first, but when he calmed I was able to get him to sit and lie down. Could be a good thing for separation anxiety (for the pet owner more than the pet!) - There are multiple ways to setup cleaning - Directly scheduling cleaning is easy to setup - Creating tasks to schedule cleaning was not great. - Customer Service was great both times I called. - It’s the only vacuum at this price point I saw with good ratings that have the rotating mop pads, auto empty and clean, and vacuum. I’m a big fan of Eufy, but I’m not a fan of having to empty the dust bin every time. If I forget to empty, it stops the vacuum. Not good if I’m not home. Cons - Battery can’t get through a deep clean of my apartment. It has less than 500 sq. ft. of cleaning area, and it has to dock and recharge. - Recharge is triggers at 15%. I wish this was editable setting. I don’t see why a battery couldn’t get down to say 5% before recharging. It would probably be enough to let it complete a complete run-through for me. My place is not huge, it can make it to the base probably on 1-2% battery. - Quick Mapping not a time saver. It missed the carpeted room completely. I guided it to that area and it continued. This caused the map to be uneditable for splitting or combining an area. I set it to vacuum only and let it do a pass cleaning, and that corrected the map inaccuracies. It may be easier to just let it clean first and skip the Quick Mapping. - Bad on Carpets. It doesn’t clean well on medium pile carpet. I let the vacuum clean three times, morning, night, and the next morning. All were set to highest suction and highest (3x) passes. I then took a Dyson stick vacuum to the carpet and it extracted a lot more dust and dog hair than a reasonable person would expect from this vacuum. - Map hard to read. When you zoom in on the map, the names and numbers stay small. It would be nice if these enlarged with the zoom in, or have the info in an editable menu below the map when you select an area. - Power went out and vacuum went offline. I couldn’t access wifi in the app to reset it. I had to call CS and find out I needed to delete the robot from the app and go through the wifi setup process again. Thankfully this worked without losing the mapping and programming. This could be easily fixed with a link to the wifi settings from the robot is offline message ******************** TIPS AND TRICKS FOR SETUP PROCESS ******************** I have a large one bedroom, single floor apartment, so it’s a lot more vacuum and mop than I need, but that’s my layout. There seem to be two main ways to do the setup, but both start the same. STEP 1: Quick Mapping or Run the first cleaning (you MUST do this first) Quick Mapping - I initially scrapped the quick map it made, because it didn’t identify rooms, and I didn’t help it get past the confusion. The vacuum winked at the kitchen, felt the carpet to the bedroom and said, “yep those are rooms!”, and skipped them. I think the metal floor finish confused it. Instead, I let it run it’s first cleaning, and it mapped from that. I still had to follow it around and give it a boost into the kitchen and bedroom. Either way, same experience. You may have to help it get over its fear. STEP 2: Edit Map On the lower left corner of the map page, there is a layers icon named Map. Click on this to set up No-Go Zones / Virtual Walls, Editing the Areas the robot mapped, and Carpet Settings. Do Area Editing first, I wish I had. If there’s an area you want to split, select it, then move the line to where you want to split it into two. Select two areas next to each other to merge them, then click Merge. Always select the area first, then the task you want to do (Rename, Split, Merge, change Floor material) STEP 3: Set Up Shortcuts (potentially skippable step) This allows you quick buttons for customized cleaning. They can also be used to set-up Scheduled Cleanup. If you want to just program set cleaning times or use the global cleaning setup, skip to Step 4. Located on the MAIN PAGE when you open the app, not under the Device page as you might think. It’s in a menu on the middle right side of the phone frame, and the icon is a piece of paper with a lightning bolt. It’s stacked under the camera icon on the same little menu. Do this after you have your map setup the way you want it, but BEFORE scheduling any cleaning. Shortcuts allow you to create tasks and order them how you want them completed for that shortcut. So, if you want the tell the robot to vacuum, then mop, or only vacuum at a certain time, this is how you’ll do it. You will set-up a Shortcut for each group of tasks you want completed at a certain time and day(s). My Five Shortcuts are: 1.) AMVacuum - 7 Days / Week. I have the tasks to vacuum all rooms in the morning, setting the bedroom to be vacuumed thoroughly. 2. & 3.) (task to vacuum, task to mop) VacuumThenDeepMopByRm - 1 Day / Week. The tasks in this one tells the robot to vacuum once, then mop each non-carpeted room 3x at the dampest, deep clean setting. The robot returns to base to self clean mop pads each time it finishes vacuuming and mopping a room. 4.) PMVacuum - 5 Days / Week. I have it light vacuum the high traffic areas only in the evening. 5.) PMVacuumThenLightMop - 2 Days / Week. I have it touch-up mop on a medium setting 1 or 2 passes depending on the area. STEP 4: Schedule Cleanup On the Main Page, Choose “Go to the device —>” button, then the upper right three dots menu, then “Scheduled Cleanup”. Press the blue Plus icon in the lower right corner. Set the start time, how often to repeat, and the Mode. You have three options on how to instruct cleaning; Global Cleaning, Shortcuts that have been setup, and New Setup. Global Cleaning is the default. I didn’t cover how to do this specifically, because it’s in the main menu and seemed self-explanatory to me. Shortcuts will have the Shortcuts created in Step 3. New Setup option lets you customize what rooms you want to clean and how you want them cleaned with all settings for vacuum and mopping options. You can use this to create multiple times and days to clean any combination of rooms and cleaning settings by room you want. NOTES: 1.) I have a pet, but I chose No Pets under the AI Recognition menu, because I want the robot to clean as thoroughly as possible, and my dog will most likely not have an accident in the house. This is found under the three dots icon in the upper right corner. Press icon > AI Recognition under the Function Settings section of that menu. 2.) If you create tasks then modify the map (combine areas, separate areas) the tasks will disappear. It warns you about this. You just have to recreate tasks, so get your map the way you want it first. 3.) When I turned off the No Pets, it got stuck wedging itself under a bench, in the same place twice. It corrected this in later runs.