Below 60 - Shop now

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
2-Year Protection Plan $36.99
3-Year Protection Plan $48.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers this product and all eligible future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
Add Prime to get Fast, Free delivery
Amazon prime logo
Buy new:
$399.99
FREE delivery Saturday, April 19
Ships from: Amazon.com
Sold by: Amazon.com
FREE Returns
FREE delivery Saturday, April 19
Or Prime members get FREE delivery Tomorrow, April 15. Order within 15 hrs 51 mins.
In Stock
$$399.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$399.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from
Amazon.com
Amazon.com
Ships from
Amazon.com
Sold by
Amazon.com
Amazon.com
Sold by
Amazon.com
Returns
30-day refund/replacement
30-day refund/replacement
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Support
Product support included
What's Product Support?
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Packaging
Ships in product packaging
black leaf Ships in product packaging

This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.

If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout. Learn more
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Include
Add a Protection Plan:
Sorry, your monthly warranty plan was removed because these plans are currently only available for single-item orders.
Add to your order

2 Year Floorcare Extended Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

3 Year Floorcare Extended Protection Plan

from Asurion, LLC
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like Laptops, Game Consoles, TVs, Phones, and Cameras to major appliances, sporting goods, tools, toys, personal care, furniture, and more (not eligible for commercial or business use items).
  • Accidents Happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Today's and Future Purchases covered. 30 days after you are enrolled, all eligible purchases today and eligible future purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-Free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No Hidden Fees. For just $16.99 a month + tax you’re covered for up to 5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Grade "A" manufacturer CERTIFIED RENEWED with warranty. Looks and works like new. All accessories included. Fast & free shipping.
FREE delivery Tuesday, April 22. Details
In Stock
$$399.99 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$399.99
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Ships from and sold by DiscountsJungle.

Shark POWERDETECT Upright Vacuum Cleaner with HEPA Filter, Heavy Duty Vacuum with Powerful Suction for Pet Hair Pickup, DuoClean Technology, Powered Lift-Away, Ideal for Carpets & Hardfloors, AZ4002

4.3 out of 5 stars 8,547 ratings

$399.99 with 20 percent savings
List Price: $499.99
FREE Returns
$20 Amazon credit on any 1 or more Terms
Available at a lower price from other sellers that may not offer free Prime shipping.
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Style: PowerDetect w/ Odor Neutralizer
{"desktop_buybox_group_1":[{"displayPrice":"$399.99","priceAmount":399.99,"currencySymbol":"$","integerValue":"399","decimalSeparator":".","fractionalValue":"99","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"MW4UXDK3DEv731Zqp1X%2FLPRwdtgDTzHg%2BwmHOXlB9qqqAjpW7sjXBQT%2F5%2BZ8ncPgzRj8jf2jzVjXi0vZiB78KQJPRKfzqVXx7dKh0J4bqHQjWcQzzc%2FBgrpo%2B%2BXM3IiLQfZqdzCIeYXVbAEpDokabw%3D%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$299.95","priceAmount":299.95,"currencySymbol":"$","integerValue":"299","decimalSeparator":".","fractionalValue":"95","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"MW4UXDK3DEv731Zqp1X%2FLPRwdtgDTzHgrJTqzBQPqrnF%2BUEk6geaTwlpbIDn%2FQtXkjDsh05VaTpT52K1W0pq6xTt%2FxX4ZilZ5M4uP0Ok10R%2F2364tNWZKj2ZPA5O8KjyOsI%2F3Pl1HEMLeKas3DKlJMmjRagrUSDjjKL3Z8QHlNiiPMURiqLkYR6v%2Fy0F8Gtz","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}]}

Purchase options and add-ons

Brand Shark
Special Feature HEPA
Filter Type HEPA Filter
Included Components Duster Crevice Tool, HairPro Self Cleaning Pet Power Brush, Odor Neutralizer Technology Cartridge, Pet-Multi Tool See more
Is Cordless? No
Surface Recommendation
All floors
Power Source
Corded Electric
Voltage
120 Volts
Item Weight
17.6 Pounds

About this item

  • BEST OVERALL CLEANING OF ANY VACUUM*: Most powerful suction** and most advanced cleaning technology of any vacuum .****Based on a geomean of combined tests -IEC62885-2 Sec 5.3 FWD, IEC62885-2 Sec 5.3 REV, IEC62885-2 Sec 5.5 FWD, IEC62885 Sec 5.5 REV vs. upright market. **Based on ASTM F558, measured at the hose. ***Based on the number of features that autonomously alter cleaning performance.
  • DUOCLEAN DETECT: Two-brushroll system with four Intelli-Sense sensors automatically senses and reacts to hidden dirt, debris and pet hair and boosts suction and brushroll speed for optimal performance on both carpets and hardfloors.
  • DIRT DETECT: Intelli-Sense sensor detects hidden dirt, debris, and pet hair embedded deep inside carpets, and devours it by automatically boosting cleaning power, allowing you to focus only on the areas that need attention.
  • EDGE DETECT: Automatically increases suction power within 2 inches of an edge or wall, for maximum cleaning performance along edges and corners, even from under baseboards, eliminating the need for extra attachments or a broom and dustpan.
  • FLOOR DETECT: The Intelli-Sense ultra-sonic sensor detects what floor type it’s on, and the POWERDETECT reacts by automatically adapting its suction and brushroll speed, for optimal performance on ALL surfaces, including hardfloors and carpets.
  • DIRECTION DETECT: Shark’s direction Intelli-Sense sensor recognizes which direction you are vacuuming, and automatically directs powerful suction to whatever direction is needed, for maximum cleaning in both forward AND reverse, to save you time.
  • NO HAIR WRAP: The self-cleaning brushroll delivers powerful pet hair pickup without wrapping hair.

Buy this product as Renewed and save $100.00 off the current New price.

Frequently bought together

This item: Shark POWERDETECT Upright Vacuum Cleaner with HEPA Filter, Heavy Duty Vacuum with Powerful Suction for Pet Hair Pickup, DuoClean Technology, Powered Lift-Away, Ideal for Carpets & Hardfloors, AZ4002
$399.99
Get it as soon as Saturday, Apr 19
In Stock
Ships from and sold by Amazon.com.
+
$16.99 ($2.83/Count)
Get it as soon as Saturday, Apr 19
In Stock
Sold by Dttery and ships from Amazon Fulfillment.
Total price: $00
To see our price, add these items to your cart.
Details
Added to Cart
These items are shipped from and sold by different sellers.
Choose items to buy together.

From the manufacturer

THE BEST OVERALL CLEANING OF ANY VACUUM*
DESIGNED TO GRIP AND CAPTURE MORE DIRT, DEBRIS & HAIR.*
DESIGNED TO GRIP AND CAPTURE MORE DIRT, DEBRIS & HAIR.*

Product information

Brand Shark
Special Feature HEPA
Filter Type HEPA Filter
Included Components Duster Crevice Tool, HairPro Self Cleaning Pet Power Brush, Odor Neutralizer Technology Cartridge, Pet-Multi Tool
Is Cordless? No
Capacity 2.02 Quarts
Wattage 1416 watts
Hose Length 1.89 Feet
Recommended Uses For Product Carpet, Hard Floor, Rug, Bare Floor
Form Factor Upright
Color Eggplant
Model Name POWERDETECT Upright Vacuum
Product Dimensions 12.01"L x 15.12"W x 46.18"H
Noise Level 80 dB
Amperage 11.8 Amps
Manufacturer Shark
Number of Items 1
Controller Type Push Button
Control Method Touch
Style PowerDetect w/ Odor Neutralizer
Portable No
Number of Handles 1
Series Number 4002
Indoor/Outdoor Usage Indoor
Finish Type Matte
UPC 622356619233
Manufacture Year 2024
Item Weight 17.57 pounds
ASIN B0D385VHYN
Country of Origin China
Item model number AZ4002
Customer Reviews
4.3 out of 5 stars 8,547 ratings

4.3 out of 5 stars
Best Sellers Rank #2,368 in Home & Kitchen (See Top 100 in Home & Kitchen)
#8 in Upright Vacuum Cleaners
Finish types Matte
Batteries required No

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Feedback

Shark POWERDETECT Upright Vacuum Cleaner with HEPA Filter, Heavy Duty Vacuum with Powerful Suction for Pet Hair Pickup, DuoClean Technology, Powered Lift-Away, Ideal for Carpets & Hardfloors, AZ4002


Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.

Where did you see a lower price?

Price Availability
/
/
/
/
Please sign in to provide feedback.

Product Description

The Shark POWERDETECT upright vacuum combines the most powerful suction, ultra-powerful hair pick-up and Shark's most advanced cleaning technology to deliver the best overall cleaning of any vacuum*. It features the new DuoClean Detect nozzle which includes two brushrolls and a network of proprietary sensors that automatically sense and react to hidden dirt by boosting suction and brushroll speed when you need it most across floor type, corners, edges, and it even detects direction for powerful suction in forward and reverse to grip and capture more dirt, debris & hair than the original DuoClean nozzle. Large piles, fine dust, and & pet hair are no match for DuoClean Detect. Shark’s Odor Neutralizer Technology guards against bad odors inside your vacuum to help freshen your home. Plus, Anti-Allergen Complete Seal with HEPA filtration seals and traps 99.99%** of dust, dander, and allergens*** inside of the vacuum, and out of the air you breathe. For above-floor cleaning, you can Lift Away the detachable pod and take your cleaning to stairs, furniture, windowsills, and more. In addition, when you lift away the pod, you transform your vacuum into a stick, for easy motorized cleaning under furniture. *Based on a geomean of combined tests -IEC62885-2 Sec 5.3 FWD, IEC62885-2 Sec 5.3 REV, IEC62885-2 Sec 5.5 FWD, IEC62885 Sec 5.5 REV vs. upright market" **Based on ASTM F1977, down to .3 microns. ***Allergens refers to non-living matters.

Top Brand: Shark

Highly Rated
100K+ customers rate items from this brand highly
Trending
100K+ orders for this brand in past 3 months
Low Returns
Customers usually keep items from this brand

Compare with similar items

This Item
Shark POWERDETECT Upright Vacuum Cleaner with HEPA Filter, Heavy Duty Vacuum with Powerful Suction for Pet Hair Pickup, DuoClean Technology, Powered Lift-Away, Ideal for Carpets & Hardfloors, AZ4002
Shark POWERDETECT Upright Vacuum Cleaner with HEPA Filter, Heavy Duty Vacuum with Powerful Suction for Pet Hair Pickup, DuoClean Technology, Powered Lift-Away, Ideal for Carpets & Hardfloors, AZ4002
Recommendations
Shark Rotator Pet Pro Lift-Away ADV Upright Vacuum with HEPA Filter, DuoClean PowerFins HairPro and Odor Neutralizer Technology, Pet Hair Pickup, For Carpets & Hardfloors, Dark Grey, LA555
 
Shark NV752 Rotator Powered Lift-Away TruePet Upright Vacuum with HEPA Filter, Large Dust Cup Capacity, LED Headlights, Upholstery Tool, Perfect Pet Power Brush & Crevice Tool, Bordeaux
 
Shark AZ2002 Vertex Powered Lift-Away Upright Vacuum with DuoClean PowerFins, Self-Cleaning Brushroll, Large Dust Cup, Pet Crevice Tool, Dusting Brush & Power Brush, Silver/Rose Gold
 
SHARK AZ4002W POWERDETECT Upright Vacuum Cleaner with DuoClean Technology, Odor Neutralizer Technology, Powered Lift-Away, Self Cleaning Brushroll, Anti-Allergen Complete Seal (Renewed)
 
SHARK AZ4000 POWERDETECT Upright Vacuum Cleaner with DuoClean Technology, Odor Neutralizer Technology, Powered Lift-Away, Self Cleaning Brushroll, Anti-Allergen Complete Seal, XL Dustcup (Renewed)
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Details
Added to Cart
spCSRF_Treatment
Price-20% $399.99
List:$499.99
$283.50-22% $249.99
List:$319.99
$388.97$258.95-44% $219.95
New Price:$389.99
Delivery
Get it as soon as Saturday, Apr 19
Get it as soon as Monday, May 5
Get it as soon as Monday, Apr 28
Get it as soon as Saturday, Apr 19
Customer Ratings
Sold By
power source
hose length
special feature
surface suggestion
capacity
voltage
noise level
model name
wattage

Customer reviews

4.3 out of 5 stars
8,547 global ratings

Review this product

Share your thoughts with other customers

Customers say

Customers find the vacuum's suction power strong and appreciate its cleaning ability, with one mentioning its three cleaning settings. The vacuum is easy to assemble without tools, and customers consider it good value for money. While the power cord length receives mixed reviews, with some finding it extremely generous while others say it's too short for home use, durability and functionality show mixed results - some find it well-built while others report it breaking after months of use, and some units stopped working unexpectedly.

AI-generated from the text of customer reviews

1,062 customers mention "Suction power"966 positive96 negative

Customers praise the vacuum's suction power, noting its strong performance and automatic adjustment through POWERDETECT technology.

"...The suction of hair off the floor was astonishing! I went home and ordered mine. It took 10-15 min for me to assemble. I plugged it in an off I went!..." Read more

"...Filtration is great, suction and brush power is fantastic and the addition of led lights and Infared detection of dirt in the carpet is amazing!..." Read more

"...Pros: Cleans well. Good suction for most pet hair. Easy to use, meaning it isn't a struggle to push it over the carpet. Also the..." Read more

"...Overall it's a nice vacuum with a few drawbacks but more positive aspects than negative. I recommend it for it's versatility and ease of use." Read more

730 customers mention "Cleaning ability"594 positive136 negative

Customers praise the vacuum cleaner's cleaning ability, noting it effectively removes dirt and pet hair without requiring roller cleaning.

"...is fantastic and the addition of led lights and Infared detection of dirt in the carpet is amazing!..." Read more

"...They are easy to use and disassemble when cleaning the vacuum itself. Shark vacuums are powerhouses and tough. I’ve never had one breakdown...." Read more

"I've had this vacuum for about 3 months or so. Pros: Cleans well...." Read more

"...the vintage Kirby : Three attachments including self cleaning pet power brush. : Floor surface switch at your fingertips. : the..." Read more

410 customers mention "Value for money"289 positive121 negative

Customers find the vacuum cleaner offers excellent value for money, describing it as one of the best options available at its price point.

"I am going to predict that this is going to be the best retail vacuum that money can buy. We had a Shark for 16 years and its still running...." Read more

"...to say that this one’s just as powerful as that one and for a more comfortable price ( I think the Dyson is like $800) I didn’t get why it’s so..." Read more

"...too short. I had to buy extra attachments that were, I think, overpriced, but did work well. Using the wand function, either from the..." Read more

"...FIRST OF ALL let me say this thing feels expensive. Well built and heavy but not so heavy as to be too heavy...." Read more

407 customers mention "Ease of use"299 positive108 negative

Customers find the vacuum cleaner easy to maneuver and put together, with convenient access to all features.

"...They are easy to use and disassemble when cleaning the vacuum itself. Shark vacuums are powerhouses and tough. I’ve never had one breakdown...." Read more

"...Pros: Cleans well. Good suction for most pet hair. Easy to use, meaning it isn't a struggle to push it over the carpet. Also the..." Read more

"...I recommend it for it's versatility and ease of use." Read more

"...The vacuum still worked normally, but it was inconvenient to use it this way...." Read more

834 customers mention "Functionality"569 positive265 negative

Customers have mixed experiences with the vacuum cleaner's functionality, with some finding it amazing while others report that it stopped working altogether or would not turn on.

"...I plugged it in an off I went! The suction was again, astonishing. I vacuumed my shag carpet in the living room and ended up with a full tank!..." Read more

"...Fast forward to the Powerdetect and once again we are amazed at its abilities...." Read more

"...However, once I started vacuuming with my Bissell, I noticed there was a fine mist of powder leaking from a variety of areas on my unit...." Read more

"...Shark vacuums are powerhouses and tough. I’ve never had one breakdown...." Read more

335 customers mention "Durability"156 positive179 negative

Customers have mixed experiences with the vacuum's durability, with some finding it well-built and of higher quality, while others report that it broke after only a few months of use and that the belt breaks in the replacement unit.

"...I've been disappointed by the quality and design of Shark vacuums in the past and this one is unfortunately no different...." Read more

"...Shark vacuums are powerhouses and tough. I’ve never had one breakdown...." Read more

"...Only negative is about the shipping, it arrived broken, cracked plastic and the little circle that lights up white or purple was snapped off...." Read more

"...because it’ll pick up alot of hair crumbs and all of that but it’s so strong that the vacuum runs away on its own 😅...." Read more

330 customers mention "Cord length"144 positive186 negative

Customers have mixed opinions about the vacuum cleaner's cord length, with some appreciating its generous size while others find it too short for home use.

"...frequently falls over while using them because that tube is just too short. I had to buy extra attachments that were, I think,..." Read more

"...Not to mention the large volume canister and cord length is a nice improvement from the Navigator...." Read more

"...Sure you can detach the motor but it's heavy, awkward, and the hose is short and stiff--which leads to my next point...." Read more

"...The power cord is very long (longer than I'd ever expect), and it's very light when in carry mode making it that more convenient." Read more

459 customers mention "Weight"131 positive328 negative

Customers find the vacuum cleaner heavy and bulky.

"...I’d buy this again, for sure! The vacuum is heavy if it’s on auto detect because it’s really sucking hard...." Read more

"...Only gripe we could really make is that it is heavier than the Navigator and it does want to pull forward when its on but what can you expect when..." Read more

"...cord is very long (longer than I'd ever expect), and it's very light when in carry mode making it that more convenient." Read more

"...This last one is heavy, which is the only downside, but not bad enough that it keeps me from buying yet another one...." Read more

Glorious power!!
5 out of 5 stars
Glorious power!!
Not all Sharks are created equal! Our previous Shark was a midrange Lift-Away model that replaced a first-generation Dyson. Want to say we spent $160-ish. It got the job done and performed slightly better than the outgoing Dyson, but it left a lot to be desired. The power cord was short and attached to the base in a horrible spot, where it was likely to get stepped on or tripped over. Also, the Lift-Away feature wasn't "powered", and its short hose would easily tip over the base when stretched a short distance. Handed it down to a college kid after 5 years and decided it was time to splurge on something better. Enter the Shark Vertex! Not terribly expensive but far from cheap, the Vertex sits on the high-end of the Shark lineup with all the bells & whistles. Comes with a 30ft cord (5 ft longer than average) attached higher up in a much better spot, a "powered" Lift-Away, the newer tangle-resistant dual roller design, and....best of all....immense suction power! A picture is worth a thousand words! I've attached before-and-after pics, with the first one showing it freshly unboxed. The second pic shows the carnage it pulled from our carpet ONLY ONE DAY after our housecleaner cleaned (she uses a newer Shark stick vacuum). No joke, this baby doesn't mess around! We do have a dog that sheds from her thick coat pretty often, but no doubt most of what's pictured here was missed by the other Shark. We could drop the mic now, but it's worth mentioning other perks. You don't really appreciate what it means to have 5 extra feet of cord until you have it! Then there's the newer roller design that doesn't tangle. If you deal with pet hair like I do, this is a must-have feature. No need to keep that nasty set of scissors around for clearing out the roller. You can toss those for good! And if you've never had "powered" Lift-Away, you'll love the ability to get under low-height furniture like coffee tables and entertainment centers without having to break out the hose attachment. Just engage the Lift-Away feature and the main vacuum head stays running with the ability to glide underneath. Simple and effective! Speaking of simple, the power button is now at your fingertips on the handle, with different settings for floor height. The dual-roller design uses a soft padded roller in the front to easily collect hair, dirt, and cheerio-sized bits from tile and hardwood floors, including the little grout crevices between tiles. The second roller that sits further back has fins for deep cleaning carpet. The front-facing, bright LEDs are a nice touch as well! There are a few minor gripes (or cons) worth mentioning... 1. When you adjust to the lowest floor setting with the lowest rotational speed/suction power, small rugs still have a tendency to lift up and get snagged, tripping the red light and stopping the rollers. Doesn't happen too often, and when it does, simply cycle the power off/on from the handle and keep going. 2. The dirt collection bin is somewhat on the smaller side compared to my last Shark, but on the flipside, it does seem to empty better. Of course, it might seem to fill faster because of how much it is actually collecting! 3. While powered Lift-Away is definitely nice, it can become a little tedious over time. The speed of the rollers causes the vacuum head to pull away from you, so you can feel a good deal of resistance pulling the head back toward you. 4. While the hose is a tad longer and stretchier than the mid-range model I owned before, there's still a lot of room for improvement. The base of the vacuum still tips over easily if you're more than a 3-4 feet away. Minor gripe but a nuisance nevertheless. Overall, extremely happy with the purchase! The newer model, the Shark Stratos, is basically the same vacuum with a slightly-improved fin design on the second roller. Supposedly provides a small advantage with really thick carpets. It also adds a gimmicky "odor neutralizer" feature (requires a cartridge that needs replaced every 3 months). The Stratos frame and hose also seem to be on the cheaper side in terms of build quality. Personally, not worth paying more for. Get the Vertex unless the Stratos is marked way down. Cheers! --------------------------- October 2024 Update --------------------------- Thought I'd weigh in with an update after 1 year... Still loving the Vertex! Sucks like a champion! LOL No major issues, but a few more gripes I discovered along the way. First, the little see-through window area above the rollers gets pretty cloudy from dust. There's no real way for you to reach up in there to clean it. Also, if something small gets stuck in that spot and bats around, you've got to keep cycling power off/on the vacuum and tilting the head until it makes it way past. I'm sure Shark sealed this compartment for airflow reasons, but it's still annoying. While there are no longer any roller "tangles", you still have to remove the roller periodically to clear hair/fur that gets clogged in the "teeth" behind the roller (especially if you have pets like I do). Quick and easy to do, and definitely better than cutting tangled hair out with scissors, but still something that needs cleaned pretty often. On a positive note, figured out that it's better to run the vacuum at "medium" speed setting instead of low over loose area rugs & mats. Then as long as you're usually pushing the vacuum head away from you, it won't snag as much. Still 5 stars!
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

  • Reviewed in the United States on March 15, 2025
    Style: PowerDetect w/ Odor NeutralizerVerified Purchase
    Love this vacuum. My friend has two large short haired dogs. I was dog sitting for three days and got to use her vacuum (older model). The suction of hair off the floor was astonishing! I went home and ordered mine. It took 10-15 min for me to assemble. I plugged it in an off I went! The suction was again, astonishing. I vacuumed my shag carpet in the living room and ended up with a full tank! I used the tools to vacuum my patio furniture. The suction was still great but it was awkward to maneuver. I kept accidentally pressing other buttons (high carpet, low carpet, floor) because of the placement. I don’t have that issues when I vacuum. Also, the canister is wobbly when separated from the base. I don’t know why, but it topples every time I try to use it without holding the canister with my free hand. I feel like I’m at war with the canister when it’s free from the base. This makes it frustrating, but if I hold the handle in my left hand and use the vacuum in my right there are no issues. I’d buy this again, for sure! The vacuum is heavy if it’s on auto detect because it’s really sucking hard. But if it’s on a different mode it’s easy to push. I love everything about this! My carpets look new and in the shag, sometimes there are peoples of dirt O can’t see, but they securely get sucked up! I love the side suction and suction froward and backward. My favorite feature, because I have long hair and I shed too, it pulls the hair into its own compartment and wraps it up into a spool for discard. It won’t lock up the roller. I have found a ton of my hair! I vacuum my bathroom floors too…so much easier than sweeping the hair. If I can find their handheld that does this for hair…I’ll buy one! This is an amazing purchase and easy to maintain.
    16 people found this helpful
    Report
  • Reviewed in the United States on December 29, 2024
    Style: PowerDetect w/ Odor NeutralizerVerified Purchase
    I am going to predict that this is going to be the best retail vacuum that money can buy. We had a Shark for 16 years and its still running. We had to replace the hoses and brushes on the old unit once during that time. When we bought the old unit it replaced our Eureka which was half as powerful as the Shark Navigator we bought. Fast forward to the Powerdetect and once again we are amazed at its abilities. Filtration is great, suction and brush power is fantastic and the addition of led lights and Infared detection of dirt in the carpet is amazing! Not to mention the large volume canister and cord length is a nice improvement from the Navigator. Touch sensors on the handle to change modes manually for the different floor types is really nice too. Users will probably like the sensor that detects when the unit is close to the baseboards and increases the suction power to pull the Debree from the base of the walls. we personally like the fragrance of the deodorizer but we are also concerned its probably artificially made and not healthy. The first time we used it we used the Infared dirt technology and it took some time for us to deep clean the carpet. Hopefully next time wont take as long to clean as we believe it was just 6 years of built up dust, dander, and pet hair missed by the old vacuum. Now the time trial begins. we hope that this unit lasts as long as the previous Shark we owned but we predict that the sensors will be the first part to fail just like they do in vehicles. Time will tell. Only gripe we could really make is that it is heavier than the Navigator and it does want to pull forward when its on but what can you expect when it has to have a larger motor for the awesome suction power. If we can remember to come back and review this in a year we will. Hope this helps someone make a decision. Oh and don't forget to use those holiday gift cards towards your purchase. :-)
    87 people found this helpful
    Report
  • Reviewed in the United States on February 17, 2025
    Style: DuoClean w/ Odor NeutralizerVerified Purchase
    This is the 5th shark vacuum cleaner I’ve bought. I clean professionally and have given the others to people I’ve worked for when I decide to buy a new vacuum cleaner. Sharks are the very best and I have used many other high end vacuums far more expensive than shark. This last one is heavy, which is the only downside, but not bad enough that it keeps me from buying yet another one. They are easy to use and disassemble when cleaning the vacuum itself. Shark vacuums are powerhouses and tough. I’ve never had one breakdown. But if something breaks, parts can be ordered to replace the piece that breaks. But the key to have a vacuum cleaner to last is in taking care of it like you would your car. Don’t abuse your appliances. Keep them in great condition by cleaning the tank, filters, hoses, and rollers. Take care of your equipment and it’ll take care of you. Mine are used daily, and they have cleaned up some pretty awful stuff. Common sense tells you that you don’t vacuum liquids, feces, or grease. Who would do that anyway? Still, mine get a workout every single day. But, after each use, I clean it. Are there things I’d change on the design? Yes I would. But that goes for every single thing I’ve bought in any appliance, vehicle or home. I depend heavily on the manufacturer of products to provide me with the best possible quality they offer in design and durability. As long as they keep living up to my standards, I’ll keep buying their product.
    37 people found this helpful
    Report
  • Reviewed in the United States on February 15, 2025
    Style: DuoClean PowerFin (Dark Lilac)Verified Purchase
    Corded vacuum so pros and cons. Pros- suction. Much more suction than a Dyson cordless vacuum. Great for dog hair. Very easy to clean. Can store in the closet and doesn’t need to charge since corded. Cons- Why didn’t they put wheels on the canister for when you lift away?? Seems like a terrible design flaw and you have to carry the canister around. The lift away feature is nice to get under tables but also isn’t the best to vacuum upwards (ceiling corners, etc.) the Dyson wins in that department. I have had the vacuum for 4 months now and it has held up nicely. Have always heard only expect Sharks to last 1-2 years though. I have one Shark vacuum that is very old, still works, but the suction isn’t as good as this one. I purchased for $270 and would again at that price or lower. This vacuum isn’t worth $300+
    4 people found this helpful
    Report

Top reviews from other countries

Translate all reviews to English
  • ARTURO
    5.0 out of 5 stars Muy buen producto
    Reviewed in Mexico on June 27, 2024
    Style: DuoClean w/ Odor NeutralizerVerified Purchase
    Excelente producto cumple muy bien con las expectativas de limpieza con muy buena succión y fácil manejo un producto muy recomendable
    Report
  • SAI VV
    5.0 out of 5 stars Es súper poderosa!
    Reviewed in Mexico on May 23, 2021
    Style: DuoClean PowerFin (Rose Gold)Verified Purchase
    La mejor aspiradora que he tenido. Es súper potente, de verdad que no encontraras nada igual en ninguna otra aspiradora vertical. Tengo además dos roombas para el trabajo diario. Pero la Shark Vertex se lleva todos los honores en los trabajos más difíciles, desde aspirar brillantina y arena hasta cereal y croquetas de perro. Y aunque es un poco pesada nada se le compara a la hora de succionar todo a su paso. 100% recomendada.
  • Seumas
    5.0 out of 5 stars Top vacuum without the Marketing Hype
    Reviewed in Canada on August 11, 2023
    Style: DuoClean PowerFin (Rose Gold)Verified Purchase
    I have owned this vacuum now for over three years. I live with two Labs that shed contently and need to vacuum daily. I have owned at least seven different vacs over the past 40 years always living with multiple dogs.

    This vac has outperformed all the vacuums that I have used. It is so well engineered and thoughtfully put together. The suction is incredible the rollers never get bunged up or clogged with hair. The ease of removing the main body from the business end of the vac allows for easy access to under furniture or use on stairs, not to mention the extra reach from the power plug that is obtained at least 5more feet.

    Clean out is a breeze with the trap door on the bin and the additional top door opening.

    It is such a good vacuum that I purchased one as a bonus for my G.M. when she mentioned she was looking for a vacuum. Although the cost is more than a lot of vacs but not as munch as the cordless hyped alternatives under the "D****" brand.

    Buy this vac you will not regret it.
  • Carlos
    5.0 out of 5 stars Aspiradora inalámbrica
    Reviewed in Mexico on October 22, 2022
    Style: DuoClean PowerFin (Rose Gold)Verified Purchase
    Muy buena compra ! Al principio dude de logrará aspirar los pelos de mi mascota por ser de batería, pero resultó ser potente y la batería dura bastante ! Excelente compra !
  • britt chalmers
    5.0 out of 5 stars Amazing suction!
    Reviewed in Canada on May 2, 2021
    Style: DuoClean PowerFin (Rose Gold)Verified Purchase
    I just reviewed this yesterday, I immediately vacuumed my carpet that I had LITERALLY just vacuumed like 2 hrs prior and the dust that this thing sucked up was amazing and disgusting all at the same time!
    Works great on both our hardwood & carpet, I love how I can just manoeuvre from one to the other without having to change the head.
    The extension wand and removable container make it so easy for me to vacuum everything!