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$24.39$24.39
Ships from: Amazon Sold by: Monstake Home
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Ships from: Amazon Sold by: Amazon Resale

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Automatic Soap Dispenser Foam Bathroom: Wall Mount Rechargeable Touchless Adjustable Auto Smart Electric Plastic White Foaming Soap Dispenser with Clock - Kitchen - Hand Dish Lotion Couple Kids
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Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Color | Foam White |
Material | Plastic |
Brand | Monstake |
Product Dimensions | 5.11"L x 2.36"W x 5.11"H |
Material Type Free | BPA Free, Lead Free |
About this item
- STYLISH AND MODERN: Premium ABS and PP with gold-plated finish. LCD screen displays clock, gear position, and battery level
- UPGRADE TOUCH BUTTON: The physical switch button has been upgraded to a touch button, which greatly improves the waterproof effect. 3 gears adjustable, 0.25s fast dispense, simple and efficient
- RECHARGEABLE: 2000 mAh battery with fast 2-3 hour charge, lasts up to 4 months
- WIDE APPLICATION: The capacity is 6.76 oz / 200 ml. Compatible with soap products on the market. Including shampoo, shower gel, conditioner, handwash, dishwash, etc. Gel soap needs to be diluted with water first. Foam soap added directly
- DURABLE AND CONVENIENT: Touch free soap dispenser is suitable for family, guests, children, groomer, elderly, etc. Suitable for home, company, office, farmhouse, hotel, restroom, apartment, restaurant, school, warehouse, dorm, commercial, hospitals
- EASY INSTALL: To prevent false triggering, it is recommended to install it 0.65 ft / 20 cm above the countertop. There are two ways to fix the wall: non-marking stickers and screws. It is recommended to use screws to fix it on cement walls
- QUALITY SERVICE: One-year warranty - return or exchange. Gift box packaging, suitable as a gift for family, friends, parents
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Product Description


Convenient Filling
Three-level adjustable foam dispensing:
Level 1:0.6s
Level 2:1.2s
Level 3:1.8s

Long Battery Life
2000 mAh battery with fast 2-3 hour charge, lasts up to 4 months. After charging, please close the waterproof plug to prevent water from entering

Easy To Wall Mount
It provides both traceless sticker and drilling screw method. If it is a cement wall, it is recommended to fix it with screws

Touch Button
Upgrade touch buttons to improve waterproof effect. Don't rinse the entire device with water. it is recommended to wipe it with a cloth

Click to Product Introduction video
How to install the traceless sticker?
1. Wipe the wall and wait for it to dry
2. Select the installation location and install the traceless sticker
3. Squeeze the traceless sticker with your hands or tools to exhaust the air
4. Wait for 24 hours and then align the hole to install the machine
Please note: The traceless sticker is suitable for smooth walls, such as mirrors, marble, tiles, etc. If it is a cement wall, please use screws to install it
Please Confirm The Color And Type (Foam/Gel) Before Purchasing
![]() Black-Foam | ![]() White-Foam | ![]() Black-Gel | ![]() White-Gel | ![]() W2 Black-Foam | ![]() W2 White-Foam | |
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Price
| $24.39$24.39 | $24.39$24.39 | $25.39$25.39 | $25.39$25.39 | $28.59$28.59 | $28.59$28.59 |
Capacity
| 200 ml / 6.76 oz | 200 ml / 6.76 oz | 200 ml / 6.76 oz | 200 ml / 6.76 oz | 450 ml / 15.87 oz | 450 ml / 15.87 oz |
Battery Capacity
| 2000 mAh | 2000 mAh | 2000 mAh | 2000 mAh | 2500 mAh | 2500 mAh |
Adjustable Gear
| 3 | 3 | 3 | 3 | 3 | 3 |
Foam Soap
| Direct use | Direct use | Not Applicable | Not Applicable | Direct use | Direct use |
Gel Soap
| Dilution with 3-4 times water | Dilution with 3-4 times water | Direct use | Direct use | Dilution with 3-4 times water | Dilution with 3-4 times water |
Temperature Display
| ✘ | ✘ | ✘ | ✘ | ✔ | ✔ |
Clock Display
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Gear Display
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Remaining Capacity Warning
| ✘ | ✘ | ✘ | ✘ | ✔ | ✔ |
Battery Level Display
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
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Not enough bubbles?
Generally, this is caused by insufficient amount of ordinary hand soap. We recommend that the ratio of ordinary hand soap to water is 1:3. It is recommended to add more hand soap, shake well and try again
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You can feel it when you stretch your hand over, but no bubbles come out? Only a small amount of foam comes out?
The soap may have settled due to long-term non-use or insufficient shaking and dilution. It is recommended to add warm water and adjust to the third level to sense multiple times until the foaming is normal
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No response to charging?
The product is shipped with a small amount of power. The battery is completely exhausted during transportation. After receiving the product, please continue charging for 1.5-2 hours and use it after it is fully charged
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No reach sensor, but the soap dispenser foams by itself?
It is caused by false triggering. It is recommended to choose a non-reflective table and install it 0.65ft away from the table. It may also be caused by contaminants in the sensing area. Please wipe the sensing area clean
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What types of soap are not recommended for use?
Can't use a soap with particles, such as starlight hand soap, fluorescent hand soap, etc., particles can cause blockage
From the brand

MONSTAKE
WE FOOUS ON AUTOMATIC WALL-MOUNTED SOAP DISPENSER
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MONSTAKE is a smart home brand that focus on wall-mounted automatic soap dispensers. The wall-mounted automatic soap dispenser we sell on Amazon has won the love of many friends. It is not only a soap dispenser, but also an artwork that can beautify the space. We will be committed to the integration of intelligence and art, and bring more good products that make life more convenient and better for everyone.
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2025 New Upgrade
Improve quality and prevent leakage
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Multiple colors available
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Touch - operated dispensing
Touch to dispense continuously, release to stop. Not easy to leak and clog
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Large - capacity design
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Oval-shaped and stylish design
Full-screen for enhanced intelligence
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Adjustable liquid output
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Why choose a wall-mounted soap dispenser?
Wall space is often underutilized, but a wall-mounted automatic soap dispenser can make the most of it while also serving as a beautiful decoration for your bathroom, enhancing the overall style of your home.
Why choose a Monstake automatic soap dispenser?
We focus on wall-mounted automatic soap dispensers, with a design that combines aesthetics and functionality. Everyone who visits your home will admire your distinctive taste.
Product information
Color | Foam White |
---|---|
Material | Plastic |
Brand | Monstake |
Product Dimensions | 5.11"L x 2.36"W x 5.11"H |
Material Type Free | BPA Free, Lead Free |
Shape | Round |
Number of Sets | 1 |
UPC | 663376609972 |
Unit Count | 1 Count |
Liquid Volume | 3E+2 Milliliters |
Number of Items | 1 |
Item Weight | 13 ounces |
Manufacturer | Monstake |
ASIN | B09KTYV8B8 |
Country of Origin | China |
Item model number | 005 |
Customer Reviews |
3.9 out of 5 stars |
Best Sellers Rank | #16,917 in Home & Kitchen (See Top 100 in Home & Kitchen) #47 in Bathroom Countertop Soap Dispensers |
Volume | 300 Milliliters |
Assembly required | No |
Warranty Description | Provide one-year warranty service (contact the after-sales team through amazon or check the after-sales card contact information). |
Batteries required | No |
Included Components | user manual X 1, charging cable X 1, soap dispenser X 1, strong non-marking glue X 1 |
Warranty & Support
Feedback

Automatic Soap Dispenser Foam Bathroom: Wall Mount Rechargeable Touchless Adjustable Auto Smart Electric Plastic White Foaming Soap Dispenser with Clock - Kitchen - Hand Dish Lotion Couple Kids
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Videos
Videos for this product
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Automatic Foam Wall-Mounted Soap DispenserMonstake Home
Videos for this product
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Check out why I love this automatic soap dispenserShop At Home Mom
Videos for this product
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Automatic Soap Dispenser Wall Mount Installation VideoMonstake Home
Videos for this product
2:36
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Why this is a must have for your bathroom🌊 Holly Montross
Compare with similar items
This Item Monstake Automatic Soap Dispenser Foam Bathroom: Wall Mount Rechargeable Touchless Adjustable Auto Smart Electric Plastic White Foaming Soap Dispenser with Clock - Kitchen - Hand Dish Lotion Couple Kids | Recommendations | |||||
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $24.39$24.39 | -6% $16.99$16.99 Typical: $17.99 | $32.99$32.99 | $21.99$21.99 | $31.98$31.98 | $16.99$16.99 |
Delivery | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 | Get it as soon as Monday, Apr 14 |
Customer Ratings | ||||||
Sold By | Monstake Home | XINTUEE | NOVANEX | Sparklingwonderful | SEMPLIS | jialida |
material | Plastic | Plastic | Plastic | Plastic | Acrylonitrile Butadiene Styrene (ABS) | Resin |
number of sets | 1 | 1 | 1 | 1 | 1 | 1 |
shape | Round | Round | Round | Round | Rectangular | Oval |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers appreciate the soap dispenser's appearance, particularly its black with rose gold chrome trimming design, and find it easy to install and use, with clear instructions. The functionality and quality receive mixed reviews - while some say it works well, others report it completely stops working, and while some find it to be a fabulous product, others describe it as poor quality. The soap dispenser receives mixed feedback regarding soap dispensing, with some saying it gives the right amount while others report no soap coming out at all. Moreover, battery life and value for money are also mixed aspects, with some saying the charge lasts forever while others report it won't power up anymore, and some find it worth the price while others consider it a waste of money.
AI-generated from the text of customer reviews
Customers appreciate the dispenser's appearance, particularly its black finish with rose gold chrome accents.
"...The sleek black design looks great and it is qualitative, too, in both the bathroom and kitchen, and the added clock function is a practical bonus...." Read more
"...The built in display is cool to look at but not really useful but it does add some wow factor...." Read more
"...Its black color is very classy. I love these small details that make the bathroom a comfortable and cozy place to be, a unique experience...." Read more
"I really like this. Its so cute and a nice way to upgrade your space. Installing is really easy...." Read more
Customers find the soap dispenser easy to install, use, and refill, with clear instructions and convenient charging.
"...Not sure if that is intentional but it's super convenient...." Read more
"...Its so cute and a nice way to upgrade your space. Installing is really easy...." Read more
"...something to fit the aesthetic, so I got this, it’s really easy to install, easy to clean and not too loud." Read more
"Soap “foam” dispenser install was easy but you should watch the video to be sure you have the correct..." Read more
Customers have mixed experiences with the soap dispenser's functionality: while some report that the sensor works very well, others mention that it stopped working properly or completely stopped working.
"The soap dispenser worked great, then stopped working...." Read more
"It works great. I tried a stand-alone dispenser but it is always in the way in my tiny sink space and I constantly knocked it over...." Read more
"This is my second time buying this product. The first one stopped working after 8 months or so...." Read more
"Customer service is wonderful. Mine works great!" Read more
Customers have mixed experiences with the soap dispenser: while some appreciate that it gives the right amount, others report that it stops dispensing or drips too much.
"...My only complaint would be that too much soap is dispensed at once and the sensor is so sensitive that even if I by mistake come across it, it..." Read more
"...And the other day I took a bath and it started dispensing soap all by itself . I was in the bath watching it spill soap foam on my countertop ...." Read more
"...adjustable foam setting is a nice touch, allowing me to control the amount of soap dispensed. I like foaming and its capacity...." Read more
"The soap dispenser stop working and soap fails to dispense." Read more
Customers have mixed opinions about the soap dispenser's quality, with some finding it fabulous while others describe it as awful.
"...Hopefully this one will last. When it works, it is a really good product and much better than a hand pump soap dispenser." Read more
"...would like to try to get another one because obviously, this one is defective. But I'm getting no response from the company." Read more
"Good product" Read more
"The product is very wonderful, I liked it very much. It is the best product so far among all the products I have bought...." Read more
Customers have mixed experiences with the soap dispenser's battery life, with some reporting it lasts forever while others mention it won't power up or charge properly.
"...I like foaming and its capacity. It’s also rechargeable, so no need for constant battery changes...." Read more
"Update: soap dispenser stopped working. Looks like the sensor does not track motion...." Read more
"The soap dispenser worked great, then stopped working. It is fully charged, the display comes on when the motion sensor is tripped, but there is no..." Read more
"...My third issue with this dispenser is that it is awkward to charge...." Read more
Customers have mixed opinions about the value for money of the soap dispenser, with some finding it worth the price and noting it helps save money, while others consider it a waste of time and resources.
"...1 gives me too little 2 is a bit too much, 3 is useless. It lights up and tells you the temperature in Celsius...." Read more
"...Overall this is a fantastic product at this price point" Read more
"...money as it appears this device will no last, therefore it's not worth the money...." Read more
"...But overall it’s a good value for the price. It’s the provides a good amount of foaming soap every time." Read more
Customers report issues with leakage and clogging of the soap dispenser.
"...understand how a device intended for use in the bathroom is not sealed against splashes...." Read more
"...Although it does leak when stationary and not being used. I’ll come home to a small puddle of liquid soap after a work day. I don’t mind though...." Read more
"...Despite the unit leaking soak suddenly, I absolutely love it and would purchase again!!" Read more
"...It did start to leak a few months ago but ran as normal. Now no soap comes out. The battery is charged and there are no blockages...." Read more
Reviews with images

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Top reviews from the United States
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- Reviewed in the United States on November 25, 2024Color: Foam WhiteVerified PurchaseIt works great. I tried a stand-alone dispenser but it is always in the way in my tiny sink space and I constantly knocked it over. This one doesn’t seem to be completely water proof. But I rarely sprinkle water on it. It became a quite a hidden benefit because I used to constantly wiping off the water/soap after each use. I don’t have to do the same.
I wish it had a better dispenser amount control. 1 gives me too little 2 is a bit too much, 3 is useless.
It lights up and tells you the temperature in Celsius. Not sure it is for the room temperature or the liquid. Who cares?
It works great. I tried a stand-alone dispenser but it is always in the way in my tiny sink space and I constantly knocked it over. This one doesn’t seem to be completely water proof. But I rarely sprinkle water on it. It became a quite a hidden benefit because I used to constantly wiping off the water/soap after each use. I don’t have to do the same.
I wish it had a better dispenser amount control. 1 gives me too little 2 is a bit too much, 3 is useless.
It lights up and tells you the temperature in Celsius. Not sure it is for the room temperature or the liquid. Who cares?
Images in this review
- Reviewed in the United States on March 21, 2025Color: Foam BlackVerified PurchaseI absolutely love this automatic soap dispenser! The touchless feature is incredibly convenient and makes washing hands feel more hygienic and modern. The adjustable foam setting is a nice touch, allowing me to control the amount of soap dispensed. I like foaming and its capacity. It’s also rechargeable, so no need for constant battery changes. The sleek black design looks great and it is qualitative, too, in both the bathroom and kitchen, and the added clock function is a practical bonus. My kids enjoy using it too, making hand washing a fun experience for them! Highly recommend this product.
I absolutely love this automatic soap dispenser! The touchless feature is incredibly convenient and makes washing hands feel more hygienic and modern. The adjustable foam setting is a nice touch, allowing me to control the amount of soap dispensed. I like foaming and its capacity. It’s also rechargeable, so no need for constant battery changes. The sleek black design looks great and it is qualitative, too, in both the bathroom and kitchen, and the added clock function is a practical bonus. My kids enjoy using it too, making hand washing a fun experience for them! Highly recommend this product.
Images in this review
- Reviewed in the United States on March 19, 2025Color: Oval Foam BlackVerified PurchaseThe soap dispenser worked great, then stopped working. It is fully charged, the display comes on when the motion sensor is tripped, but there is no sound of the motor or soap being dispensed.
Vendor is replacing the soap dispenser. Fast response. Hopefully this one will last. When it works, it is a really good product and much better than a hand pump soap dispenser.
- Reviewed in the United States on March 31, 2023Color: Foam WhiteVerified PurchaseSo my family always wants the foaming bath and body works soaps and I like them too but the bottle they come in isn't well balanced and was always falling off the sink so I decided to give this product a try to see if we could just load the bath and body works soap in it and get the same kind of foam.
Here is what I like the capacity of the tank in this dispenser is exactly the same as a standard bath and body works foaming soap. Not sure if that is intentional but it's super convenient.
In regards to the quality of the foam it's identical to the manual foam dispenser you get in a bottle of soap.
The motion sensor is tuned just right so it's not accidently triggererd and the ability to set the amount of soap dispensed is really handy.
The built in display is cool to look at but not really useful but it does add some wow factor.
In regards to the battery life it's really good, we have had this now for well over a month of very frequent use and only bad to charge it for the first time two days ago. We have ran 10 bottles of bath and body works through this and have not had a single clog or failure to dispense.
Included in the package is two adhesive pads to attach this to your wall and they are really strong. This has not moved at all attached to the tile in the bathroom but I would be careful if using the pads on drywall commonly found in a powder room. These pads will hold it firm on drywall but if you try to pull it off your going to pull paint from the drywall.
Overall this is a fantastic product at this price point
- Reviewed in the United States on March 26, 2025Color: Foam BlackVerified PurchaseI loved the design of this dispenser — it’s very elegant and adds a chic touch to my bathroom. Its black color is very classy. I love these small details that make the bathroom a comfortable and cozy place to be, a unique experience.
These little items I bought make a huge difference when it comes to enjoying a relaxing bath.
- Reviewed in the United States on February 13, 2025
3.0 out of 5 stars Stopped Working after 4 months. Customer service offered replacement on warranty.
Color: Oval Liquid WhiteVerified PurchaseI purchased this soap dispenser back in Sep 2024, which worked fine for about 4 months, and then the motion sensor suddenly stopped working in Jan 2025. I followed the instructions in the manual to clean it and troubleshoot it but it didn't help. At the time of purchase, I received an email with a 1 year warranty from Monstake, which states that they would provide a replacement for the device malfunction. However, I emailed them several times this past week, and they have not responded at all. Save yourself the trouble and your money as it appears this device will no last, therefore it's not worth the money. While I wish this would be a good addition to my home (it seemed so at for a little while), the non-existence customer service and the fact that they won't honor the warranty they provide shows that this is not a reliable vendor. It's a shame as I was already thinking about purchasing more of this shortly before it broke down.
Update: 26Feb2025:
Following my first review, vendor reached out and offered to send me a replacement. I received it last week and it's working well so far. I'm changing my rating from 1 star to 3 stars as I liked the device before it stopped working. If I don't have any issue for about a year or so, I will add 1 more star.
- Reviewed in the United States on March 22, 2025Color: Oval Foam WhiteVerified PurchaseI've tried a couple soap dispensers and so far this is my favorite. I love that it's wall mounted so it doesn't take counters pace. So long as you use the right kind of soap it foams well and you're able to adjust how much of a pump you get by turning the knob. I will say it is rather loud which is the only unfortunate part. Using it at night can wake up my partner, so that's a bit of a bummer but to be fair it's not exactly advertised as being super quiet so I don't feel like I need to take a star off for that. Just be aware you may need to have another soap option for night when everyone is asleep. It comes with a funnel so it's pretty easy to refill and as far as capacity goes it does hold a good amount of soap. Cleaning it can be a little tricky because it's not the easiest to get off the wall and put back right but if you always remember to turn it off first and not get the outside wet it's doable.
- Reviewed in the United States on December 29, 2024Color: Foam BlackVerified PurchaseThe media could not be loaded.
we mounted it on the wall with the sticky pad and it's been holding it well. Soap is dispensed fast and steady. My only complaint would be that too much soap is dispensed at once and the sensor is so sensitive that even if I by mistake come across it, it dispenses soap.
Top reviews from other countries
- RolexReviewed in Saudi Arabia on October 6, 2022
5.0 out of 5 stars perfect
Color: Foam BlackVerified Purchaseit’s perfect , already i have it for 3 months it’s perfect
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Angelo CurcioReviewed in Italy on October 10, 2024
4.0 out of 5 stars Buonino
Color: Foam WhiteVerified PurchaseEstetica gradevole, tastino accensione e gestione dispositivo molto poco funzionale.
- Viorel C.Reviewed in the United Kingdom on February 2, 2025
5.0 out of 5 stars Stilysh soap dispenser
Color: Foam BlackVerified PurchaseEasy to keep clean, easy to refill, battery life ok so far
Viorel C.Stilysh soap dispenser
Reviewed in the United Kingdom on February 2, 2025
Images in this review
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Abdeckung PoolReviewed in Germany on November 10, 2024
5.0 out of 5 stars Titel: Super praktisch und hygienisch – Ideal für Küche und Bad!
Color: Liquid WhiteVerified PurchaseRezension: Ich bin total begeistert von diesem automatischen Seifenspender mit Sensor! Er ist ein echter Gewinn für meine Küche und mein Badezimmer. Die No-Touch-Funktion macht das Händewaschen so viel hygienischer, da man den Seifenspender nicht mehr mit den Händen berühren muss. Einfach die Hand darunter halten, und schon kommt die Seife heraus – perfekt, besonders wenn man dreckige Hände hat.
Design und Verarbeitung: Der Seifenspender sieht schlicht und modern aus – das weiße Design passt zu jedem Badezimmer oder jeder Küche. Er ist hochwertig verarbeitet und fühlt sich stabil an. Der Kunststoff macht einen robusten Eindruck, und die Wandbefestigung sorgt dafür, dass der Spender sicher an Ort und Stelle bleibt. Die Montage war sehr einfach, und mit den beiliegenden Schrauben war der Seifenspender schnell an der Wand angebracht.
Funktionsweise: Der Sensor reagiert sofort, und die Seife wird in der richtigen Menge abgegeben, ohne dass man etwas drücken muss. Das funktioniert wirklich einwandfrei und zuverlässig. Die automatische Dosierung verhindert, dass man zu viel Seife verschwendet, was sehr praktisch ist. Die Batterie hält auch ziemlich lange, und es ist super einfach, den Seifenspender nachzufüllen.
Hygiene und Bedienung: Besonders gefällt mir, dass der automatische Seifenspender so hygienisch ist. Man vermeidet das Berühren des Spenders, was besonders wichtig ist, wenn man in der Küche arbeitet oder mit schmutzigen Händen im Bad ist. Auch die einfache Nachfüllbarkeit ist ein großer Vorteil – kein ständiges Umfüllen aus kleinen Seifenflaschen mehr.
Pro:
Automatischer Sensor für hygienisches, berührungsloses Dosieren
Einfach zu montieren mit Wandbefestigung
Modernes, schlichtes Design in Weiß, passend für Küche und Bad
Kompakte Größe, nimmt wenig Platz ein
Einfache Nachfüllbarkeit, kein umständliches Wechseln der Flasche
Verhindert Seifenverschwendung durch präzise Dosierung
Kontra:
Kleinere Nachfüllöffnung, sodass man beim Nachfüllen ein wenig vorsichtig sein muss, um nicht zu verschütten – aber das ist wirklich nur ein kleiner Punkt.
Der Sensor reagiert manchmal etwas empfindlich, wenn man die Hand zu nah dran hält. Es dauert einen Moment, bis die richtige Menge Seife kommt.
Fazit: Ich kann den automatischen Seifenspender wirklich jedem empfehlen! Er ist extrem praktisch, hygienisch und spart Zeit, da man die Seife nicht mehr direkt anfassen muss. Das Design ist modern und passt in jede Küche oder jedes Badezimmer, und die Funktionalität ist einfach top. Besonders für die Verwendung in der Küche und im Bad absolut ideal. Für den Preis bekommt man ein hochwertiges, praktisches Produkt, das den Alltag deutlich erleichtert. Ich werde mir definitiv noch einen für das zweite Badezimmer besorgen!
- LynnReviewed in Canada on November 27, 2024
5.0 out of 5 stars (Updated): Missing wall mount piece in my purchase
Color: Foam BlackVerified Purchase(Updated): The seller sent me the piece and a new soap dispenser! Very great customer service and love the project! Thank you.
I really love the soap dispenser—it works perfectly and it functions as I need it to be. However, I was disappointed to find that the wall mount piece was missing from the box. I reached out to the seller to request the missing part, but they advised me to return or exchange the entire item instead. It seems like a simple fix to just send the missing part, so I’m not sure why that isn’t an option. Returning or exchanging the entire product feels unnecessary and inconvenient for something that could be easily resolved. I hope this feedback helps improve the customer experience in the future.