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OXO Brew Conical Burr Coffee Grinder , Silver

4.3 out of 5 stars 21,023 ratings
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$89.49 with 10 percent savings $1.77 per ounce
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Purchase options and add-ons

Color Silver
Brand OXO
Style Silver Burr Coffee Grinder
Product Dimensions 6.8"L x 11.8"W x 14.8"H
Material
Stainless Steel
Item Weight
200 Grams
Wattage
100 watts
Capacity
0.34 Kilograms

About this item

  • Stainless steel conical burrs create uniform grounds for optimal flavor
  • 15 grind size settings (plus additional microsettings) from fine for espresso to coarse for French press and cold brew
  • One-touch start remembers your last setting, just push to grind
  • Large-capacity hopper holds up to 3/4 lb/12 oz of coffee beans
  • UV-blocking tint shields coffee beans from UV rays
  • Mess-free hopper with “trap door” keeps beans contained when you remove it
  • Stainless steel static-fighting container significantly reduces static
  • Powerful DC motor preserves flavor and won’t overheat beans

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From the brand


From the manufacturer

Conical Burr Grinder WC Pick 2025
Conical Burr Coffee Grinder
conical burr coffee grinder
OXO Generic Module 3

Product information

Color Silver
Brand OXO
Style Silver Burr Coffee Grinder
Product Dimensions 6.8"L x 11.8"W x 14.8"H
Recommended Uses For Product Grinding coffee beans
Specific Uses For Product Grinding
Voltage 120 Volts
Global Trade Identification Number 00719812093611
Manufacturer OXO
UPC 719812093611
Item Weight 7.1 ounces
ASIN B07CSKGLMM
Item model number 8717000
Customer Reviews
4.3 out of 5 stars 21,023 ratings

4.3 out of 5 stars
Best Sellers Rank #3,045 in Home & Kitchen (See Top 100 in Home & Kitchen)
#2 in Burr Coffee Grinders
Is Discontinued By Manufacturer No

Warranty & Support

Product Warranty: For warranty information about this product, please click here [PDF ]

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OXO Brew Conical Burr Coffee Grinder , Silver


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Product guides and documents

Product Description

Because the best coffee starts from the grounds up, we created the OXO Brew Conical Burr Coffee Grinder to help your beans unlock their full potential. The design is simple, so nothing stands between you and your first cup. Just add beans and choose from 15 grind size settings—from fine for espresso to coarse for French press—then turn the dial to select grinding time and push to start. Stainless steel conical burrs create uniform grounds, for gold-cup flavor, and the one-touch timer keeps your last setting, so you don’t have to reset it every time. The Grinder holds up to ¾ lb (12 oz) of coffee beans in a UV-blocking hopper so your coffee tastes fresh. Finally, making great coffee doesn’t have to be a grind.

Top Brand: OXO

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OXO Brew Conical Burr Coffee Grinder , Silver
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Price-10% $89.49
List:$99.95
$199.95-19% $81.00
List:$99.99
$79.99$49.95-6% $69.99
List:$74.45
Delivery
Get it as soon as Saturday, May 10
Get it as soon as Saturday, May 10
Get it as soon as Thursday, May 15
Get it as soon as Saturday, May 10
Get it as soon as Saturday, May 10
Get it as soon as Saturday, May 10
Customer Ratings
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Customer reviews

4.3 out of 5 stars
21,023 global ratings

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Customers say

Customers find the coffee grinder excellent at producing consistent results, particularly for espresso, and appreciate its quiet operation. The device is easy to use and clean, with a removable hopper for maintenance, and customers consider it worth the investment. The build quality receives mixed feedback - while some find it solid, others report it breaking after three months of use.

AI-generated from the text of customer reviews

3,302 customers mention "Grind consistency"2,389 positive913 negative

Customers are satisfied with the coffee grinder's performance, praising its consistent results and ability to produce a super fine espresso grind.

"...Solid construction. 40+ grind settings. Did I mention steel conical burrs? I never thought I would own something like this for less than $250...." Read more

"...Got the Oxo as a replacement 2 months ago. So much better! Consistent grind times and ground sizes. Good for however fine of grind I want...." Read more

"...It grinds beans consistently and smoothly, making a noticeable difference in flavor...." Read more

"...$50 grinder first but returned it due to the poor and inconsistent grind quality. I think it was defective...." Read more

2,547 customers mention "Functionality"1,864 positive683 negative

Customers find that the coffee grinder works well and produces nicely fine results.

"...But as far as the medium ranges, it grinds beautifully and consistently. That's what matters in the end, right?..." Read more

"...Good for however fine of grind I want. Non-stick collection cup works great. By far the quietest grinder I’ve ever had...." Read more

"...Highly recommend this to anyone looking for a reliable, high-quality coffee grinder that performs beautifully" Read more

"...However, at this point the unit does not work without quite a bit of frustration--plugging and unplugging multiple times or sweeping out the burrs..." Read more

1,757 customers mention "Quietness"1,316 positive441 negative

Customers appreciate that the coffee grinder is quieter than previous models, with one customer noting it produces half the decibel level of the DM8 model.

"...my brain was going to vibrate out of my skull, and this one has a polite hum by comparison...." Read more

"...Non-stick collection cup works great. By far the quietest grinder I’ve ever had. Fits under my cabinet even on top of my pod tray...." Read more

"...One of our favorite things is how quiet it is—unlike other grinders, it won’t wake up the whole house during those early mornings!..." Read more

"...But is slightly louder, a bit slower, with a delicate silicone gasket that has to be removed for every cleaning...." Read more

1,293 customers mention "Ease of cleaning"933 positive360 negative

Customers find the coffee grinder easy to clean, as it can be taken apart and the conical burr parts can be removed for thorough cleaning.

"...They really did do their best to make this easy to clean and I appreciate that you don't have to undo a bunch of microscopic screws just to clean..." Read more

"...Fits under my cabinet even on top of my pod tray. Comes apart easily to clean...." Read more

"...On the negative, it's a little annoying to clean, with a quirky "timer" based on/off. More details, and comparison to Baratza below...." Read more

"...The conical burr grinder is easy to access. The hopper is easy to remove without spilling the beans in the hopper. Quieter than the Cuisinart...." Read more

1,144 customers mention "Ease of use"1,034 positive110 negative

Customers find the coffee grinder easy to use, with straightforward controls and convenient operation, and one customer mentions that the instruction booklet is clearly written.

"...The conical burr grinder is easy to access. The hopper is easy to remove without spilling the beans in the hopper. Quieter than the Cuisinart...." Read more

"...This is, by far, the quietest and easiest to use, almost. The MOST impressive part about this grinder is how quiet it is...." Read more

"...It's also easy to adjust the grind time. You can grind a lot of coffee in it, but it doesn't take up a lot of room...." Read more

"...Easy to use, minimal static with the metal cup, and takes up little space. Perfect for almost anything. Almost... The bad:..." Read more

993 customers mention "Value for money"738 positive255 negative

Customers find the coffee grinder well worth its price, with one mentioning that the replacement upper is available for $19.

"...-The price for this level of quality is unbeatable. I can't even believe I paid less than one hundred dollars for this...." Read more

"...this one better for several reasons: First it was about half the price of the Baratza. It was easier to take apart and clean than the Baratza...." Read more

"Best grinder at its price point as any research will tell you. Beautiful even grinds, noise is not bad...." Read more

"...Pretty stupid but it’s just a way for them to save money." Read more

814 customers mention "Grind size"683 positive131 negative

Customers appreciate the coffee grinder's adjustable and uniform grind size, with microadjustments available.

"...So much better! Consistent grind times and ground sizes. Good for however fine of grind I want. Non-stick collection cup works great...." Read more

"...me this is a good feature, the base is grounded & ground holder fits close to grinder to catch most of the ground coffee, make sure grinder is..." Read more

"...it's reasonably small and aesthetic, and works well. Quirks aside, if you use the same kind of beans I do, the cleaning issue seems addressable...." Read more

"...2. The capture vessel sits easily in its slot and has a massive opening for grounds to flow in so I don’t get spills from an improperly seated..." Read more

984 customers mention "Build quality"560 positive424 negative

Customers have mixed opinions about the coffee grinder's build quality, with some finding it solid and reliable, while others report that it broke after three months of use and that the glass receptacle is fragile.

"...Highly recommend this to anyone looking for a reliable, high-quality coffee grinder that performs beautifully" Read more

"...of the reviews and it seems that it's simply a matter of construction inconsistency. Most people's containers "click" into place; a minority do not...." Read more

"...comes to an auto stop- believe me this is a good feature, the base is grounded & ground holder fits close to grinder to catch most of the ground..." Read more

"...in contact via email with OXO's customer support team about the poor quality of this product, and their support team refuses to either refund or..." Read more

could be easier to clean but solid overall (UPDATED after issues)
4 out of 5 stars
could be easier to clean but solid overall (UPDATED after issues)
UPDATED Nov 2021: After 6 months mostly daily use, the grind slowed down. Progressively slower, until at the 9 month mark it was waaaay slow, like 45+ seconds for what was 15 seconds before. And less effective at producing varying fineness of grind. Presumably it was clogged (or the burrs wore out dramatically fast), but my repeated, progressively more aggressive attempts to clean it out didn't help. Finally reached out to Oxo who after checking that I had done a full cleaning, sent me a replacement unit (apparently new, not refurb). Advanced shipment with a prepaid label for returning the bad unit. Nice. I'm not dropping my rating because of the quick advance-exchange warranty service, but the issue did verify my early concerns about the unit's design with the fixed bottom burr and no access to the chamber beneath. If this happens again within a few months, I'll update my review again and change my rating. Note the unit has a 2-year warranty. (orig review follows) ---- A decent conical burr grinder system. It has a very consistent grind, is reasonably quiet & is easy to use. On the negative, it's a little annoying to clean, with a quirky "timer" based on/off. More details, and comparison to Baratza below. After 6 weeks of daily use, I'm pleased (especially for the price) and I'm "keeping" it. I can literally taste the more nuanced flavors from the more consistent grind, using the same beans & serving sizes. I'm happy. Good: * Quiet for a grinder. Doesn't even make my cats' ears twitch. * VERY consistent grind at all settings I used, from (barely) fine to (moderately) coarse. This covers most of the grinds I use at home. * Faster than the low-end Baratza. * Grounds bin is stainless, minimizes static cling. * Top bin seals tightly, in case you store more than a day's worth of beans in it. * Easy set up. * Top bin has a nice locking mechanism. * For oily/dark beans, it doesn't seem to catch any grinds inside the mechanism. * Top bin & top burr both very easy to remove for cleaning. Odd / bad: * Bottom burr does NOT come out. * Inside of mechanism is sealed, and the grounds path isn't straight, making thorough cleaning a struggle. * Timer backs up an instant-on button, rather than a normal on-off toggle. * Non-oily / medium-roast beans seem to get caught in the mechanism (as much as a full tablespoon+ of grounds) and the vendor solution of "run it empty for 10 seconds" doesn't help. You have to stop / start it a few times and a teaspoon of grounds falls out each time. The machine works MUCH better with the oilier dark-roast I normally use. Thoughts on the timer: I'm a bit confused by other reviewers being used to this. Do they go to the gas station & ask for "3 minutes of gas"? I guess if you tend to walk away from your grinder, don't want to wait for a few seconds, it provides a failsafe shutoff? But I'd rather just have an on-off toggle like other brands. As it is, I set the timer to 20s and use the instant on-off button normally. Timer dial & instant on-off button pictured. Thoughts on cleaning: With the dry beans, they seem to catch inside the mechanism. You have to start/stop the device a few times (a single 10s run like OXO suggests doesn't do the trick) and some more grounds come out each time. Nobody using a burr grinder wants stale grounds... It would have been VERY helpful if the bottom burr came out. Or if the front of the device opened enough to allow it be brushed out. You can't brush it out from the bottom (I tried with 2 kinds of brushes), the inside path is too curved. You're left with two options: 1) run a small amount of uncooked rice through the unit, which will capture oils and push along any trapped grounds. But it's an extra step and may wear down the burrs. 2) Or you can turn the unit upside down, and try to shake/tap out the unit, but this may also be bad for the mechanism's longevity. And it's a pain... I came from an old KitchenAid flat burr grinder, and this conical system is more consistent, much better at feeding itself without needing beans pushed down, and is MUCH quieter. I also tried the entry-level Baratza, which has a similar design. That one is about half again more expensive, with a more traditional on-off switch & more solid build. But is slightly louder, a bit slower, with a delicate silicone gasket that has to be removed for every cleaning. The Baratza is slower-- which might be a goal for burr purists, but may be an annoyance for the morning coffe-hound. Considering the price difference, the OXO is (so far) slightly superior for my criteria. At this price under the century mark, the OXO is an outstanding grinder. it's reasonably small and aesthetic, and works well. Quirks aside, if you use the same kind of beans I do, the cleaning issue seems addressable. Although the design may limit the unit's lifespan, since you can't replace the bottom burr and have to run it empty or on rice more often. It could have been perfect, but as is I'm still happy to call it Recommended.
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Top reviews from the United States

  • Reviewed in the United States on January 5, 2019
    Style: Silver Burr Coffee GrinderVerified Purchase
    (I am an ex professional barista.)

    CONS:

    -The grounds container doesn't lock into place and will sometimes vibrate out during grinding. This is the only serious flaw with the product, and I feel it's a minor one. I've gone through many of the reviews and it seems that it's simply a matter of construction inconsistency. Most people's containers "click" into place; a minority do not. I was just unlucky enough to get one of the ones that don't.

    -You can't remove the bottom burr to clean it. They really did do their best to make this easy to clean and I appreciate that you don't have to undo a bunch of microscopic screws just to clean your burrs, but I really wish I could remove BOTH burrs to give them a thorough wipe-down. It's difficult to clean the one that's stuck inside the grinder. The other lifts out easily by a cute little handle.

    PROS:

    -High quality, consistent grind. The brewing methods I use most all hover around the medium grind range, so I haven't really tested the extremes of coarse and fine. Can't speak to those. But as far as the medium ranges, it grinds beautifully and consistently. That's what matters in the end, right?

    -The beans feed very well, even for single dosing. Never an issue.

    -As mentioned above, the ability to clean the grinder is taken into account in the construction. No need to delicately deconstruct the whole thing and keep track of a bunch of itty bitty screws and springs. The top part of the grinder and the top burr simply turn-and-lift out, and then turn-and-lock back into place. So nice.

    -It's aesthetically pleasing and takes up little room on the counter. All the materials have a quality feel.

    -It isn't super noisy. All grinders are gonna make noise, to be sure, but as far as grinders go, this one has a pretty gentle sound. I've definitely used my fair share of grinders that made me feel like my brain was going to vibrate out of my skull, and this one has a polite hum by comparison.

    -The price for this level of quality is unbeatable. I can't even believe I paid less than one hundred dollars for this. Real talk, folks: these are steel conical burrs. Solid construction. 40+ grind settings. Did I mention steel conical burrs? I never thought I would own something like this for less than $250. You cannot beat this price point/quality intersection. You just can't. This grinder is price-meets-quality king.

    USAGE:

    You're working with three variables: time, grind, and amount. There are two popular approaches to working out your dose.

    Method 1: You leave 'amount' as the open variable. With this method, you dump all your beans in the hopper and store them there. You then adjust grind and time until you're getting the right dose at the right grind level.

    Method 2: You leave 'time' as the open variable. With this method, you only deposit the amount of beans you plan to use for each dose, adjust the grind as needed, and let it take whatever amount of time it takes. You're adjusting the amount and the grind, rather than adjusting the grind and the time. (This is called "single dosing.")

    Go to any coffee forum, and you'll be pages of debate about which of these methods is superior. Honestly, you should use the method that feels best for YOU.

    The reason I bring it up here is because people seem anxious that Method #2 will damage the burrs over time, since you run them all the way to empty every time you grind.

    Here's my take: I use Method #2, because I feel that the beans start to taste stale if left in the hopper. (Everyone's tastebuds are different; there's no right or wrong.) This means that I let the burrs run until I hear the sound change from a low growl to a high pitched growl, which indicates that the burrs are grinding empty, and then I manually stop the grind.

    I honestly don't see any issue with this, and I don't feel any anxiety about it. Think about it: if you're cleaning the burrs between bean swaps, you're letting them run for several seconds on empty anyway. Even the manufacturer instructions tell you to do this when cleaning the burrs! The only difference here is that instead of intentionally running them on empty for several seconds to clean them, you're running them on empty for one single second every day/dose. I'd never recommend doing that on a fine espresso setting, but as long as you're in the medium-to-coarse range, I don't see any possible ways the burrs could damage each other. There's no way the burrs are touching at that distance, regardless of variables like heat expanding the metal and other things coffee nerds like to debate about.

    I hope this review was helpful. I'll update in a year to let you know if this grinder held up through daily use.
    4,245 people found this helpful
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  • Reviewed in the United States on April 8, 2025
    Style: Silver Burr Coffee GrinderVerified Purchase
    Had a cuisinart disc grinder that died after 5 years. Got the Oxo as a replacement 2 months ago. So much better! Consistent grind times and ground sizes. Good for however fine of grind I want. Non-stick collection cup works great. By far the quietest grinder I’ve ever had. Fits under my cabinet even on top of my pod tray. Comes apart easily to clean. Only slight complaint I have is that to move it, I need two hands because of the rounded shape. I still give it five stars.
    4 people found this helpful
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  • Reviewed in the United States on April 9, 2025
    Style: Matte Black Burr Coffee GrinderVerified Purchase
    My husband brews coffee almost every morning for both of us, and we’ve been really impressed with the OXO Brew Conical Burr Coffee Grinder in matte black. It grinds beans consistently and smoothly, making a noticeable difference in flavor. One of our favorite things is how quiet it is—unlike other grinders, it won’t wake up the whole house during those early mornings! The tinted reservoir is a smart feature too, helping protect the beans from light exposure and preserving their quality. Highly recommend this to anyone looking for a reliable, high-quality coffee grinder that performs beautifully
  • Reviewed in the United States on March 28, 2025
    Style: Silver Burr Coffee GrinderVerified Purchase
    Lots of additional features on this grinder for the increase in price. Most important is that it grinds the coffee very consistently. The conical burr grinder is easy to access. The hopper is easy to remove without spilling the beans in the hopper. Quieter than the Cuisinart. I tried the Cuisinart $50 grinder first but returned it due to the poor and inconsistent grind quality. I think it was defective. The grinds on the right are the OXO and on the left are the Cuisinart using the same beans and the med grind setting on both units.
    Customer image
    5.0 out of 5 stars
    Very good grinder under $100.

    Reviewed in the United States on March 28, 2025
    Lots of additional features on this grinder for the increase in price. Most important is that it grinds the coffee very consistently. The conical burr grinder is easy to access. The hopper is easy to remove without spilling the beans in the hopper. Quieter than the Cuisinart. I tried the Cuisinart $50 grinder first but returned it due to the poor and inconsistent grind quality. I think it was defective. The grinds on the right are the OXO and on the left are the Cuisinart using the same beans and the med grind setting on both units.
    Images in this review
    Customer image
    8 people found this helpful
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  • Reviewed in the United States on December 28, 2018
    Style: Silver Burr Coffee GrinderVerified Purchase
    The media could not be loaded.
    To be as blunt and simple as possible, the OXO BREW Conical Burr Grinder is the worst product I have ever purchased online through Amazon. Furthermore, my wife has been in contact via email with OXO's customer support team about the poor quality of this product, and their support team refuses to either refund or replace the product. We have provided them with both videos and photos showing that the unit functions either very poorly or does not function at all without lots of troubleshooting. Yet, their engineers have responded saying that the unit appears to be functioning "normally" in the videos (one of which I will attach to this review). However, at this point the unit does not work without quite a bit of frustration--plugging and unplugging multiple times or sweeping out the burrs multiple times just to grind enough beans for a pour over coffee. Even though I have only owned this unit for one month, I see no other solution than to place this unit in the trash and buy a more expensive unit from another manufacturer. I am an avid home coffee brewer, and I have owned other coffee products from Bonavita, Hario, Mr. Coffee, Cuisinart, and OXO. I can say unequivocally, this OXO burr grinder is the worst coffee product I have ever owned or purchased. I will attach video and photographic proof that the unit does not work correctly and will explain further below the problems with the unit.

    Initially, the unit worked great. For the first week, the unit produced a reliable and consistent grind of Trader Joe's Ethiopian beans (~$8.99 a bag). Then, the trouble started the second week when I began grinding Stumptown Hair Bender beans (~$15.99 a bag). The unit jammed mid-cycle for the first time. The button on the front of the unit would not start the motor so I tried troubleshooting the unit in multiple ways, following the instructions in the owner's manual. I unplugged it and plugged it back in--start button still did not work. I opened the bean hopper and nothing appeared jammed. So finally I opened up the burrs and swept them out. When I put the unit back together, it worked, and I thought the problem was solved. However, over the next week, the unit kept jamming every time I used it with the Stumptown beans. Sometimes it would jam multiple times in a row. Each time I had to open the unit and sweep out the burrs to get it to work. This process, while being extremely frustrating and time-consuming, also caused the unit to produce an inconsistent grind size. I've attached a picture showing that I get chunks of beans in my pour over because I have to play an elaborate game with the machine just to get it to function. For a unit that regularly retails for around $100, this is absolutely unacceptable for a new product. Furthermore, if a $100 burr grinder cannot be used on a premium product like Stumptown, then that grinder is entirely worthless to coffee enthusiasts.

    After I finished the bag of Stumptown coffee, I tried the grinder again on the Trader Joe's beans (since those beans had initially worked well with the unit). Now, I began experiencing the same problems with Trader Joe's. In order to grind 5 scoops of beans for one large pour over coffee, I had to either: (1) Open and sweep the burrs multiple times or (2) Plug and unplug the unit multiple times because it grinds for about 3 seconds before jamming even when the timer is set on 30 seconds. I have attached a video showing the unit functioning in this way. In the video, you will see the game I have to play just to grind beans using a unit that was purchased only 3 weeks prior.

    Here's my personal thought regarding the performance issues of the machine. I assume the motor has a fail-safe feature designed to stop the motor in event that it becomes clogged. This would prevent the motor from being damaged if a very small stone or an extremely hard bean got stuck in the burrs (which can happen on a rare occasion). My guess is that this setting isn't quite right in my unit and that the unit stops every time there is the tiniest bit of resistance on the motor. This would explain why I have to unplug the unit multiple times just to completely grind a cup of beans. Either way, it is entirely unreasonable for OXO to expect users to have to troubleshoot a new unit with such frequency as a part of the unit's "normal" functioning.

    Currently, OXO does not want to address my concerns with this unit so I have decided to place this negative review. I've never felt compelled before to write a negative review on Amazon. Hopefully, they will decide to improve the product and respond to customer concerns. At this point, I cannot recommend this product to any other buyer, and I will no longer purchase any kitchen or coffee products manufactured by OXO. Finally, I've decided I don't even want a replacement for this unit. Even if OXO offered to replace it, I would refuse. That alone shows my level of disappointment with the product. The overall build quality feels cheap to me, especially the timer and start button on the front. I owned an entry-level Mr. Coffee burr grinder (~$30) for 7 years that "felt" better--button quality, weight of product, sound of motor, etc. If OXO decides to respond to my concerns, I will only accept a full refund for the purchase price of the product so that I can purchase another unit from a different manufacturer.

    UPDATE: OXO finally agreed to refund us the purchase price of the unit after I posted this negative review and video on Amazon. The refund process took some time, but we did eventually get a check in the mail for the full purchase price of the unit. We will explore other options for a replacement unit.
    Customer image
    1.0 out of 5 stars
    Most Disappointing Coffee Product I Have Ever Purchased

    Reviewed in the United States on December 28, 2018
    To be as blunt and simple as possible, the OXO BREW Conical Burr Grinder is the worst product I have ever purchased online through Amazon. Furthermore, my wife has been in contact via email with OXO's customer support team about the poor quality of this product, and their support team refuses to either refund or replace the product. We have provided them with both videos and photos showing that the unit functions either very poorly or does not function at all without lots of troubleshooting. Yet, their engineers have responded saying that the unit appears to be functioning "normally" in the videos (one of which I will attach to this review). However, at this point the unit does not work without quite a bit of frustration--plugging and unplugging multiple times or sweeping out the burrs multiple times just to grind enough beans for a pour over coffee. Even though I have only owned this unit for one month, I see no other solution than to place this unit in the trash and buy a more expensive unit from another manufacturer. I am an avid home coffee brewer, and I have owned other coffee products from Bonavita, Hario, Mr. Coffee, Cuisinart, and OXO. I can say unequivocally, this OXO burr grinder is the worst coffee product I have ever owned or purchased. I will attach video and photographic proof that the unit does not work correctly and will explain further below the problems with the unit.

    Initially, the unit worked great. For the first week, the unit produced a reliable and consistent grind of Trader Joe's Ethiopian beans (~$8.99 a bag). Then, the trouble started the second week when I began grinding Stumptown Hair Bender beans (~$15.99 a bag). The unit jammed mid-cycle for the first time. The button on the front of the unit would not start the motor so I tried troubleshooting the unit in multiple ways, following the instructions in the owner's manual. I unplugged it and plugged it back in--start button still did not work. I opened the bean hopper and nothing appeared jammed. So finally I opened up the burrs and swept them out. When I put the unit back together, it worked, and I thought the problem was solved. However, over the next week, the unit kept jamming every time I used it with the Stumptown beans. Sometimes it would jam multiple times in a row. Each time I had to open the unit and sweep out the burrs to get it to work. This process, while being extremely frustrating and time-consuming, also caused the unit to produce an inconsistent grind size. I've attached a picture showing that I get chunks of beans in my pour over because I have to play an elaborate game with the machine just to get it to function. For a unit that regularly retails for around $100, this is absolutely unacceptable for a new product. Furthermore, if a $100 burr grinder cannot be used on a premium product like Stumptown, then that grinder is entirely worthless to coffee enthusiasts.

    After I finished the bag of Stumptown coffee, I tried the grinder again on the Trader Joe's beans (since those beans had initially worked well with the unit). Now, I began experiencing the same problems with Trader Joe's. In order to grind 5 scoops of beans for one large pour over coffee, I had to either: (1) Open and sweep the burrs multiple times or (2) Plug and unplug the unit multiple times because it grinds for about 3 seconds before jamming even when the timer is set on 30 seconds. I have attached a video showing the unit functioning in this way. In the video, you will see the game I have to play just to grind beans using a unit that was purchased only 3 weeks prior.

    Here's my personal thought regarding the performance issues of the machine. I assume the motor has a fail-safe feature designed to stop the motor in event that it becomes clogged. This would prevent the motor from being damaged if a very small stone or an extremely hard bean got stuck in the burrs (which can happen on a rare occasion). My guess is that this setting isn't quite right in my unit and that the unit stops every time there is the tiniest bit of resistance on the motor. This would explain why I have to unplug the unit multiple times just to completely grind a cup of beans. Either way, it is entirely unreasonable for OXO to expect users to have to troubleshoot a new unit with such frequency as a part of the unit's "normal" functioning.

    Currently, OXO does not want to address my concerns with this unit so I have decided to place this negative review. I've never felt compelled before to write a negative review on Amazon. Hopefully, they will decide to improve the product and respond to customer concerns. At this point, I cannot recommend this product to any other buyer, and I will no longer purchase any kitchen or coffee products manufactured by OXO. Finally, I've decided I don't even want a replacement for this unit. Even if OXO offered to replace it, I would refuse. That alone shows my level of disappointment with the product. The overall build quality feels cheap to me, especially the timer and start button on the front. I owned an entry-level Mr. Coffee burr grinder (~$30) for 7 years that "felt" better--button quality, weight of product, sound of motor, etc. If OXO decides to respond to my concerns, I will only accept a full refund for the purchase price of the product so that I can purchase another unit from a different manufacturer.

    UPDATE: OXO finally agreed to refund us the purchase price of the unit after I posted this negative review and video on Amazon. The refund process took some time, but we did eventually get a check in the mail for the full purchase price of the unit. We will explore other options for a replacement unit.
    Images in this review
    Customer image
    1,064 people found this helpful
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  • Nespat
    5.0 out of 5 stars Buena relación calidad-precio.
    Reviewed in Mexico on April 25, 2024
    Style: Silver Burr Coffee GrinderVerified Purchase
    Muele de manera uniforme. Va de molienda fina para un espresso hasta gruesa para cold brew. No genera mucha estática. Solo hace un poco de ruido, pero soportable. Es fácil de limpiar.
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  • Namayan
    5.0 out of 5 stars 大量にひける
    Reviewed in Japan on November 12, 2024
    Style: Silver Burr Coffee GrinderVerified Purchase
    これはいい!大量の豆を一気にひくので、ちまちませずに助かります。スピードも早いし、粒の状態も選べて、取り扱いも簡単。難を言えば、予想以上に機械が大きいので収納には困りますが、しょっちゅう使う人なら出しっぱなしになるでしょう。でも目の前にあればコーヒー豆をひくのも面倒くさくならないので、美味しいエスプレッソを毎日いただけます。いい買い物でした。
  • Rydychen
    1.0 out of 5 stars Incompatible plug
    Reviewed in the United Kingdom on February 25, 2025
    Style: Silver Burr Coffee GrinderVerified Purchase
    The reason for 1 star is because we havent been able to use the machine. It looks really good and well made, and just what we wanted, but the plug that it comes with is totally unusable. Instructions state not to use any adapters or try to do anything with the plug, but to employ an electrician to install a new point that would accommodate it. We are not prepared to go that extra expense , making the whole exercise unaffordable and very annoying and so disappointing.
  • IBMD
    1.0 out of 5 stars No AC power adapter supplied as claimed in the listing, to enable its use in Europe.
    Reviewed in Germany on November 27, 2019
    Style: Silver Burr Coffee GrinderVerified Purchase
    No AC power adapter supplied as claimed to enable its use in Europe. Ad states it comes with an adapter but no adapter was included. I am complaining to Amazon today as it is an Amazon.de (Europe) fulfilled item and am waiting on Amazon's response. i.e. will Amazon send the missing adapter out or just lamely just say to return it. I am after a good coffee grinder and this potentially was a good one... Amazon?
  • Luc Lemoine
    5.0 out of 5 stars Consistent grind, easy to use and easy to clean
    Reviewed in Canada on January 31, 2024
    Style: Silver Burr Coffee GrinderVerified Purchase
    Have had this unit for over three years now and use it daily at least once (sometimes two or three times a day). By my rough calculation, we've ground well over 150 pounds of coffee during that time and this unit is still very much going strong!

    This grinder always provides coffee grinds that are consistent in size, with very few outliers that are a tad finer. From fine to coarse & light to dark (and everything in between), it works well with all types of roast and all types of beans. The anti static properties they claim are effective, with a light tap to the side of it, the grounds come out of the stainless receptacle cleanly.

    It's also easy to disassemble it to clean the burrs and hopper out. Simpler yet to adjust the grind (sometimes it's a tad at TOO easy - keep an eye on the dial to make sure that you haven't moved it by accident).

    I don't find the timer a useful feature personally - however I'm a stickler for accuracy, so I weigh every batch before and after it gets ground. A timer is FAR too general of a measurement for my liking. Different strokes for different folks I guess.

    All in all, my wife and I really like this grinder! If it were to break down tomorrow - we wouldn't hesitate to replace it with the exact same model.

    In a sleepy early morning daze a few weeks ago - my wife poured boiling water through the grinder by accident! She unplugged it immediately, and I proceeded to disassemble it and blow it out with compressed air. After leaving it apart for a day or two over the furnace vent for it to dry out completely, it went back together just fine and it seems none the worse for wear.

    I noticed when I had it apart that it was pretty well designed and built in my opinion. I am a technician by trade, so I notice that kind of stuff. The components seem to be of high quality as well. Highly recommended!