Background: I have a shedding dog, so I bought this in hopes that by running it every-day, it would pick up on some of the dog hair on the floor.
What I like:
-VERY easy to use.
-easy to follow instructions
-has a sticker on the bottom so if it ever stops and beeps, you can flip it over and it says exactly what the beeps mean (one beep means one thing, two beeps means another--which is SUPER helpful!).
-color on top clearly shows what mode it is in (blue-ready to go, orange-needs to charge, red-problem to fix-such as emptying the tray).
-very quiet. I can work on stuff with it in the room and it does not bother me at all (my dog also does not mind it).
-works great on white carpet and easily transitions from my living room to dining room (which has a slight bump).
-when its low on battery, it does not die where it is at, it just turns off the vacuum then finds the home doc and charges itself.
-just works really well. I run it everyday and I am impressed by how much stuff it gets (especially when it goes under things such as the couch).
-if it gets caught on a cord, it usually takes 5-10 seconds but then it stops the suctioning and moves away (releasing the cord or other item). However if you have a small cord you should put it up (and you should regardless, I just noticed it doing this a few times and thought it was neat, but I do try to pick up all cords).
What could be improved:
-nothing really in particular to this.
-It does not work well on anything black, but this is true for all robot vacuums. It sometimes gets stuck when it goes on the black carpet we have with the black chairs (I suspect because it can not detect them), but this has not happened often. My dog has a black mat for her food and water and it always bumps into it and spills the water, but again, this would occur with any robot vacuum.
-Also, make sure the doc is against a wall because otherwise it will move and never charge (self explanatory, but I did not do the first time and it kept trying to doc and was just pushing the doc around the floor).
-Finally, you do have to dump out the vacuum particles almost every time you run it (if you do a full circle/battery cycle). It is really easy to dump and beeps when it needs to be emptied. Again, nothing really negative, just something to note.
Overall, I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it's "butt" and now they are cool and she does not mind it at all. Pleased with this product and would recommend! :)
**UPDATE**
On another note, Eufy has amazing customer service! I received an email from them addressing each of my "what could be improved" components with more information on the product. Very impressed.
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From the brand
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At eufy we believe all great smart home products need to be thoughtfully built from the start. From whole-home security to smart cleaning solutions, eufy's technology brings you expert protection and deep cleaning that's tailored to your lifestyle and creates human-first technology that enlivens the lives of everyone around you.
Because care is what makes a house a home, everything we build is built with care for you.
eufy, Built with Care
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eufy Best Sellers
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Product Description
Rest Easy, Relax with eufy
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For Pet lovers
Efficiently clean up pet hair around the house with impressive suction power.
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Slim Design
Re-engineered with a super-slim design (2.85") and packed with suction power.
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Low noise at 55dB
Quiet Cleaning
Up to 100 minutes** on hardwood floors with consistent, powerful suction at a low 55 dB noise level.
Slim, Strong, Quiet
Ultra-thin 2.85" body that glides under furniture. Kick back and relax as Robot vacuum quietly cleans your home.
Note: Controlled by remote control; does not support Wi-Fi.
Versatile Cleaning Modes
For Low-to Medium-Pile Carpets
Large wheels roll over carpets and climb over door ledges to get to the mess.
For Hard Floors
Multiple modes ensure effortless, thorough cleaning while you relax.
Clean Better, Live Better
2000pa Powerful Suction
Max 2000Pa Powerful suction effectively loosens, extracts, and vacuums dirt for a deeper clean.
Drop-Sensing Technology
Robot vacuum uses advanced sensors that detect drops to avoid falling down stairs or off ledges.
Tread Lightly
Anti-collision sensors ensure Robot vacuum doesn’t bump into objects around the house.
Automatic Return
Never worry about running out of juice. Robot vacuum automatically returns to HomeBase when the battery is low.
Explore More eufy Clean Options
 11S Max |  E28 Omni |  C10 |  S1 Pro |  E20 |  X10 Pro Omni |  Omni C20 | |
|---|---|---|---|---|---|---|---|
|
Customer Reviews
|
67,009
|
17
|
67,009
|
419
|
52
|
1,869
|
67,009
|
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Price
| $139.99 | $999.99 | $269.99 | $999.99 | — | $549.99 | $399.99 |
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Max runtime in hard floor
| 100 mins(Standard Suction) | 126 mins(Standard Suction) | 120 mins(Standard Suction) | 136min(Standard Suction) | 120 mins(Standard Suction) | 173min(Standard Suction) | 132min(Standard Suction) |
|
How to choose
| Vacuum-only | Advanced Mopping&Vacuum | Vacuum-only | Advanced Mopping&Vacuum | Vacuum-only | Advanced Mopping&Vacuum | Advanced Mopping&Vacuum |
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Base Station
| No station | Self Empty&Clean&Dry Station | Self Empty | Self Empty&Clean&Dry Station | Self Empty | Self Empty&Clean&Dry Station | Self Empty&Clean&Dry Station |
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Mopping Performance
| Not Support Mop | Ideal for stubborn stains | Not Support Mop | Ideal for stubborn stains | Not Support Mop | Ideal for stubborn stains | daily mopping requirements |
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Pet Hair Removal Performance
| Short~medium hair | All types of hair | Short~medium hair | All types of hair | All types of hair | All types of hair | Short~medium hair |
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WiFi Connection
| ✘ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
|
Creat Map and Navagation
| ✘ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
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Max Suction Power
| 2,000 Pa | 20,000 Pa | 4,000 Pa | 8,000 Pa | robot 8000Pa; handheld 30000pa | 8,000 Pa | 7,000 Pa |
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Robot Height
| 2.87in/73mm | 4.37in/111mm | 2.83in/72mm | 3.78in/96mm | 4.67in/118.5mm | 4.45in/113mm | 3.35in/85mm |
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Able to avoid cords,small toys
| ✘ | ✔ | ✘ | ✔ | ✔ | ✔ | ✘ |
Product information
| Brand | eufy |
|---|---|
| Model Name | eufy 11S Max |
| Special Feature | Super-Thin, Quiet, Self-Charging |
| Color | Black |
| Product Dimensions | 12.79"L x 12.79"W x 2.85"H |
| Included Components | 1 x Robotic vacuum cleaner, 1x Cleaning tool&Side brush, 1 x Remote control, 1 x User manual&Warranty Information, 1x Charging base&Power adapter |
| Filter Type | washable |
| Battery Life | 100 minutes |
| Voltage | 240 Volts |
| Capacity | 600 Milliliters |
| Power Source | Battery Powered |
| Are Batteries Included | Yes |
| Control Method | Remote |
| Compatible Devices | remote control |
| Form Factor | Robotic |
| Global Trade Identification Number | 00848061058475 |
| UPC | 848061058475 |
| Item Weight | 6.34 pounds |
| Manufacturer | eufy |
| ASIN | B07R295MLS |
| Country of Origin | China |
| Item model number | T2126114 |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Customer Reviews |
4.2 out of 5 stars |
| Best Sellers Rank | #1,009 in Home & Kitchen (See Top 100 in Home & Kitchen) #2 in Robotic Vacuums |
| Specific instructions for use | dual action, hard floor, carpet |
| Maximum recommended load | 5.95 Pounds |
| Warranty Description | 12 month warranty. |
| Batteries required | Yes |
Warranty & Support
Product Warranty: For warranty information about this product, please click here
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Excellent Robot Vacuum, Especially for the Price
I have been an iRobot Roomba buyer since 2007. My last Roomba bit the dust this month, and I did a ton of research before buying a replacement. I went with the Eufy for a few reasons: price point, cleaning power, quietness, and sleek design. Price: Very reasonable. Almost reasonable enough that I'd consider getting another one for my second floor. For now I'll just carry it upstairs. Cleaning power: This thing sucks... It's suction is much stronger than my Roombas have had. It picks up so much dust and pet hair. We do a full vacuum every other week with my Dyson, so I think of the robot vacuum as a supplemental vacuum. I was shocked at how much was in the dustbin after it's inaugural cleaning! The picture attached to this is from that cleaning. It also gets a ton of dust in the little dust filter. In one of the video reviews I watched, the reviewer said it didn't pick up anything in that dust filter... So maybe my carpet is particularly dusty, because it has a thick layer after each cleaning. Quietness: I work from my home office, and this thing is quiet enough that I don't even turn it off during conference calls. This might be the thing I am most impressed with. My last Roomba was LOUD-- you couldn't even have a conversation with someone in the same room, let alone someone on speakerphone. Sleek design: I love/hate this. It definitely looks modern and cool, and more like an art piece than an appliance, but it shows all my finger prints, and now I keep a glasses cleaning cloth nearby so I can rub it down. I suppose if I only use the remote and never pick it up, this won't be an issue. A few considerations: I was hoping to find a robot vacuum that wouldn't eat my carpets' tassels, but I don't think that vacuum exists. I have only used the Eufy 4 times so far, and it doesn't always get its brushes wrapped around the long tassels, but it does sometimes. It seems to realize it sooner than my Roomba did at least. The Roomba would sometimes rip gobs of them off in a single cleaning. I try to tuck them under the edge of the rug and that doesn't seem to bother Eufy. It has pulled off probably 2 tassels so far. The cleaning pattern seems pretty random. I saw some other vacuums that chart out complex maps of your home, and Eufy doesn't seem to do that. But, it doesn't seem to matter, because it still hits every spot in the rooms. I'm a little concerned about durability. My Roombas ran for many, many years with easily replaceable parts. We'll have to see if Eufy has the same longevity. All in all- I'm very happy with my purchase and definitely recommend it!
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Top reviews from other countries
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araceli landaReviewed in Mexico on April 25, 2025
Excelente producto!
Style: Omni C20Verified Purchase
Excelente producto. Tardó mucho más de lo estipulado en el inicio del pedido y hubo unos detalles con la información que asigna Amazon y la paquetería que me generó estrés y mala impresión del vendedor. Sin embargo el vendedor muy amable se comunicó conmigo y me dió datos correctos del envío y la posible fecha de llegada. Super bien embalado, producto nuevo, alta calidad. Super fácil de poner en marcha. Ahora ya está limpiando y es muy fácil de usar. El segundo artículo de este tipo que tengo. El primero me duró dos años (otra marca más económica) esté se ve de mucho mejor calidad y espero dure mucho tiempo. Muy satisfecha!araceli landaExcelente producto!
Reviewed in Mexico on April 25, 2025
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- justin h.Reviewed in Canada on March 28, 2025
Cool unit, doa and shaky support so far
Style: Omni C20Verified Purchase -
- MargaritaReviewed in Canada on February 14, 2025
This robot vacuum cleaner met my expectations in every way.
Style: Omni C20Verified Purchase
