Purchased this toothbrush in August of 2023. 17 months ago. I've used it 2x daily (at least 1,056 cycles) on the longest program. No problems.
Today, I noted it making a lot of noise from the drive shaft which is now very loose and wobbly...there is definitely something wrong. I looked up my order and found that it has a 24 month warranty.
I Contacted Phillips Support and they ABSOLUTELY ROCKED IT in just a few minutes. A few simple questions and a new one is on the way.
If you think Im here to complain that it broke after at least 1,056 sessions, I'm definitely not. The math works out to less than 1¢ per use. Thats plenty of dollar value for a LOT of very thorough brushings. Also consider that another is on the way under warranty for that same initial purchase process thanks to the excellent warranty!
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This item: Philips Sonicare ProtectiveClean 5100 Rechargeable Electric Toothbrush, with Pressure Sensor, 3 Cleaning Modes, SmarTimer and QuadPacer, 14-Day Battery Life, Travel Case, Black, Model HX6850/60
$79.96 ($79.96/count)
Get it as soon as Thursday, May 15
In Stock
+
$31.96 ($10.65/count)
Get it as soon as Thursday, May 15
In Stock
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Philips Sonicare Genuine C2 Optimal Plaque Control Toothbrush Heads, 3 Brush Heads, White, HX9023/65
$31.96 ($10.65/count)
Get it as soon as Thursday, May 15
In Stock
Total price: $00
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From the manufacturer
ProtectiveClean 4100 Plaque Control
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ProtectiveClean 5100 Gum Health
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ProtectiveClean 6100 White
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| Customer Reviews |
31,549
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27,043
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15,945
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1,628
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| Price | — no data | $79.96 | $109.96 | — no data | — no data |
| Health Benefit | Cleaner teeth. Gently does it | Healthier gums. Gently does it | Whiter teeth. Gently does it | Whiter, healthier teeth for life | For complete oral care |
| Brush head | 1 | 1 | 1 | 2 | 3 |
| Modes | 1 | 3 | 3 | 5 | 4 |
| Intensities | no data | no data | 3 | no data | 3 |
| Pressure Sensor | ✓ | ✓ | ✓ | no data | Light ring |
| App coaching | no data | no data | no data | no data | ✓ |
| BrushSync mode-pairing | no data | no data | no data | no data | ✓ |
| BrushSync replacement reminder | ✓ | ✓ | ✓ | no data | ✓ |
| Brushing guidance | Smartimer, Brushing pacer, 2 weeks of battery life | Smartimer, Brushing pacer, 2 weeks of battery life | Smartimer, Brushing pacer, 2 weeks of battery life | Smartimer, Brushing pacer, 3 weeks of battery life | Smartimer, Brushing pacer, 2 weeks of battery life |
| Accessories | Charger | Travel case, charger | Travel case, charger | Innovative glass charger, USB travel case charger | Premium innovative glass charger, Premium travel case |
Compare with similar items
This Item  Philips Sonicare ProtectiveClean 5100 Rechargeable Electric Toothbrush, with Pressure Sensor, 3 Cleaning Modes, SmarTimer and QuadPacer, 14-Day Battery Life, Travel Case, Black, Model HX6850/60 | Recommendations  |  |  |  |  | |
| Price | $79.96 | -20% $103.99 List: $129.96 | -25% $59.95 List: $79.95 | -20% $39.95 List: $49.95 | -9% $99.96 List: $109.96 | $79.95 |
| Price Per Unit | $79.96 / count | $103.99 / count | $59.95 / count | $39.95 / count | $99.96 / count | $79.95 / count |
| Delivery | Get it as soon as Thursday, May 15 | Get it as soon as Thursday, May 15 | Get it as soon as Thursday, May 15 | Get it as soon as Tuesday, May 27 | Get it as soon as Thursday, May 15 | Get it as soon as Thursday, May 15 |
| Customer Ratings | ||||||
| Sold By | Amazon.com | Amazon.com | Pure Daily Care | Pure Daily Care | Amazon.com | Amazon.com |
| power source | Battery Powered | Corded Electric | Battery Powered | Battery Powered | Corded Electric, Battery Powered | Battery Powered |
| operation mode | Semi-Automatic | Automatic | Automatic | Automatic | Automatic | Electric |
| number of settings | 3 | 3 | 5 | 4 | 3 | 3 |
| target audience | Unisex-Adults | Unisex-Adults | Unisex-Adults | Unisex-Adults | Unisex-Adults | Unisex-Adults |
| handle material | Plastic | Plastic | Plastic | Plastic | Plastic | Plastic |
| weight | 472 grams | 362 grams | — | 0.4 kilograms | 377 grams | 0.93 pounds |
Sonicare ... Step Up and Honor YOUR Offers! NOT Impressed!!!
I've used a Sonicare toothbrush for more than 20 years and have bought several. I've even given them as gifts. It has only been a few days but the 5100 model that I just received works well. Albeit, I'm not a fan of the (much) smaller brush head style. Really, does it save you (Sonicare) that much in manufacturing? The reason for this post is simply to ask Sonicare ... WHY do they NOT HONOR THEIR OFFERS?! A card included in the box reads, "Register now for 6 months extended warranty and FREE brush head offer." Oh, really? When you register the product it does extend the warranty for 6 additional months. However, it then informs you, "Sorry, the free brush head offer is no longer valid." What?!?! Why?!?!?! Companies these days have ZERO ethics! But it gets (almost) better. After completing the product registration they send you a "coupon" for a whopping 15% off the purchase of a new brush head. Then, 3 days later they send you another email that your whopping 15% discount offer coupon will expire soon. Sure, add insult to injury. I'm not impressed with the (very poor) ethics or marketing practices. IF THERE IS A CARD IN THE BOX THAT OFFERS A FREE BRUSH HEAD, WHY DO YOU NOT HONOR THAT OFFER?!?!?! Make your purchase wisely as your mileage may vary! Oh, and don't expect any "free" brush head, you'll have to purchase those at the regular (inflated) full price. Unless of course you use the whopping 15% off coupon! Just sayin'...
Top reviews from the United States
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- Reviewed in the United States on February 8, 2025Size: 1 Count (Pack of 1)Color: BlackVerified Purchase
- Reviewed in the United States on August 22, 2024Size: 1 Count (Pack of 1)Color: WhiteVerified Purchase
I have been using this toothbrush for 3 years now.
Was suggested to me by a dentist who told me that it’s more efficient and that it causes less gum recession due to you not over brushing manually.
Ever since using it, I have had cleaner teeth and is also great if you have a post braces permanent chain behind your teeth.
I even got sooo lazy during pandemic and wfh that I skipped a lot of teeth brushing. I moved across the country and was behind on my last cleaning as well. I was CONVINCED I had a cavity and my teeth were in bad shape but was told my teeth were in great shape and 0 cavities. I’m not recommending you not brush your teeth but the performance is so good that even with a lack of consistent use, the brush still gets the job done!
Is also easy to wipe down with running alcohol every so often when it gets kinda icky under the head. You can also buy generic brand compatible heads which saves a lot of money in that area.
Battery life is pretty good, although I will say it does sometimes die quicker with age but is still not that often that it’s a bother.
Images in this review
- Reviewed in the United States on March 28, 2025Size: 1 Count (Pack of 1)Color: WhiteVerified Purchase
- Reviewed in the United States on March 10, 2025Size: 1 Count (Pack of 1)Color: WhiteVerified Purchase
- Reviewed in the United States on March 28, 2025Size: 1 Count (Pack of 1)Color: BlackVerified Purchase
- Reviewed in the United States on April 24, 2025Size: 1 Count (Pack of 1)Color: WhiteVerified Purchase
- Reviewed in the United States on January 7, 2025Size: 1 Count (Pack of 1)Color: WhiteVerified Purchase
- Reviewed in the United States on October 12, 2024Size: 1 Count (Pack of 1)Color: BlackVerified Purchase
Intro and things I like:
I had the Sonicare E-series toothbrush for over a decade, and it started to not hold charge so well anymore, so I decided to upgrade to this toothbrush. The head on the 5100 is a bit smaller which I like, and the handle is also nice and slim as well. It's a fairly quiet toothbrush compared to my boyfriend's Oral-B toothbrush, which I love because I tend to be a night owl. The charging is perfectly fine and it lasts about 14 days without a charge, and will take 24 hours to charge if it's completely dead. The quality of this toothbrush is pristine, and this is why I decided to go with the 5100 instead of the 4100 because I head concerns about the newer 4100 model's build quality. There are no issues with quality for the 5100 as far as I know. I also love that it comes with a travel case as I am constantly on the go for vet school rotations. Some toothbrush brands come with a USB plug in style charger, but this style is much better because you can just sit it on the charger base without having to worry about plugging in a USB C cable or something like that.
Using it:
There are three different modes for this toothbrush, clean, whitening, and gum care. I use the traditional clean mode, and sometimes the gum care because it feels good on my gums. I love that the toothbrush has a very slight pause every 30 seconds indicating that it's time to switch quadrants, and turns off automatically at 2 minutes for "clean" mode. Apparently "whitening" mode goes for 2:30, but I prefer the "clean" mode. There is also a really awesome feature that you can set on the toothbrush letting you know when it's time to change the toothbrush head, indicated by the light near the bottom of the toothbrush. This is great for customers who don't always keep track of when to change their toothbrush heads.
Cons I've encountered so far:
The only con really would be that it comes with one toothbrush head. There is a little slip of paper that shows you how to register your product with Philips for discounted heads, but it would be nice if it came with at least two. Another thing that is probably just me, is that the black base for the toothbrush doesn't come with black heads. I think it would look pretty cool if the heads matched the base for a nice, sleek look. You can get matching colors if you opt for the white, but I just picked the option that would be delivered to me faster because I'm impatient.
Overall:
As someone who has always been pretty anal about her oral hygiene, I would highly recommend this to anyone who is looking for a first time or new toothbrush to up their oral hygiene game.
Images in this review
Top reviews from other countries
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عبدالرحمن العقيلReviewed in Saudi Arabia on February 6, 2025
ممتازة
Size: 1 Count (Pack of 1)Color: BlackVerified Purchase -
ZainabReviewed in Saudi Arabia on July 4, 2021
ممتازة
Size: 1 Count (Pack of 1)Color: WhiteVerified Purchase - Low Jun HongReviewed in Singapore on November 6, 2021
Life changing buy
Size: 1 Count (Pack of 1)Color: WhiteVerified Purchase - Antonio D'AlfonsoReviewed in Canada on December 10, 2024
works fine
Size: 1 Count (Pack of 1)Color: BlackVerified Purchase -
Elizabeth MillánReviewed in Mexico on December 17, 2022
Excelente
Size: 1 Count (Pack of 1)Color: BlackVerified Purchase
