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ELEMIS Pro-Collagen Cleansing Balm Makeup Remover, Hydrating Facial Cleanser, Oil Cleanser, Oil Makeup Remover, Deep Cleanse

4.5 out of 5 stars 19,930 ratings

ELEMIS
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$18.00 $25.71 per Ounce
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Scent: Original
Size: 20g
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Brand ELEMIS
Item Weight 20 Grams
Item dimensions L x W x H 1.9 x 1.9 x 1.7 inches
Scent Original
Age Range (Description) Adult

Description

This 3-in-1 cleansing treatment is the essential first step in your daily skincare routine that leaves your skin clean and soft. Infused with Lavender, Chamomile, and Eucalyptus with Elderberry, Starflower, and Optimega Oils.

Benefits

Remove makeup, grime, and dirt with the mineral oil-free formula that helps cleanse, soften, and nourish the skin.

Suggested use

Warm a pea-sized amount between palms. Massage over face, neck and décolleté. Remove with a damp cloth. Use daily as a cleanser or weekly as a facial mask.

Complete the regimen
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This item: ELEMIS Pro-Collagen Cleansing Balm Makeup Remover, Hydrating Facial Cleanser, Oil Cleanser, Oil Makeup Remover, Deep Cleanse
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From the brand


From the manufacturer

Pro-Collagen Cleansing Balm 100g EBC 1
Pro-Collagen Cleansing Balm 100g EBC 3
Pro-Collagen Cleansing Balm 100g EBC 4

Which Elemis Cleansing Balm is right for you?

Travel Cleansing Balm

Original Cleansing Balm

Rose Cleansing Balm

Naked Cleansing Balm

Customer Reviews
4.5 out of 5 stars 19,930
4.5 out of 5 stars 19,930
4.5 out of 5 stars 19,930
4.5 out of 5 stars 19,930
Price
$18.00 $58.65 $58.65 $69.00
Fragrance
Original Original Rose Fragrance-Free
When to Use
Morning or Night Morning or Night Morning or Night Morning or Night
Key Benefits
Cleanse, Soften, Nourish Cleanse, Soften, Nourish Deeply Cleanse, Soothe, Calm Cleanse, Soften, Nourish
Key Ingredients
Padina Pavonica, Starflower Padina Pavonica, Starflower English Rose Oleo Extract Optimega Oil, Padina Pavonica
Suitable for All Skin Types
  • ELEMIS Pro-Collagen Cleansing Balm is an oil-based facial cleanser that deeply cleanses, softens and nourishes. It transforms from a balm to an oil to a cleansing milk, all while removing even the most stubborn makeup and daily grime

  • Key ingredients include Starflower Oil, Optimega Oil, Elderberry Oil and our signature Padina Pavonica algae

  • A blend of nine invogorating aromatics, including Lavender, Chamomile, Geranium and Eucalyptus

  • Balm may shift in transit when temperatures vary as formula has a low melting point. Product may reset unevenly in jar and some oil may remain on surface but this does not effect product quantity or quality.

  • We do not add seals unless necessary for the efficacy and safety of the formula, as sustainability is a priority for ELEMIS. Avoiding unneccesary packaging is a way we minimize our environmental impact

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.

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Product details

  • Product Dimensions ‏ : ‎ 1.9 x 1.9 x 1.7 inches; 0.71 ounces
  • Item model number ‏ : ‎ 00810
  • Manufacturer ‏ : ‎ ELUJ7
  • ASIN ‏ : ‎ B00CFHYYIA
  • Country of Origin ‏ : ‎ China
  • Customer Reviews:
    4.5 out of 5 stars 19,930 ratings

Customer reviews

4.5 out of 5 stars
19,930 global ratings

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Customers say

Customers find this cleansing balm effective at removing makeup and providing deep cleaning without drying the skin. They appreciate its moisturizing properties, particularly for those with dry skin issues, and its gentle, creamy texture. The product receives mixed feedback about its smell, with some finding it divine while others note a slight scent. Customers disagree on the value for money, with some considering it worth the price while others find it expensive. Skin protection experiences are also mixed, with some reporting significant improvements while others experienced irritation.

AI-generated from the text of customer reviews

423 customers mention "Cleanser quality"403 positive20 negative

Customers praise this cleansing balm for its deep-cleaning properties and effectiveness at removing makeup without drying the skin.

"...foam up like soap, but turns into a milky consistency, then you rinse and pat dry. Absolutely love it!..." Read more

"...The texture is rich, but it rinses off without any residue, and the scent is absolutely divine...." Read more

"...The scent is not strong and I find it nice. It washes off with a little warm water and leaves your feeling moisturized...." Read more

"The product is moisturizing and removes my face makeup...." Read more

294 customers mention "Skin softness"280 positive14 negative

Customers find the cleansing balm makes their skin feel soft and moisturizing, with one customer noting it's particularly suitable for dry skin.

"...the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more

"I was in love with how luxurious it felt. It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing...." Read more

"...It is very calming to my skin, it hydrates and feels luxurious to use. The scent is not strong and I find it nice...." Read more

"...Makes a huge difference in dry patches and the overall comfort of my face throughout the day...." Read more

198 customers mention "Moisturizing"188 positive10 negative

Customers find the cleansing balm moisturizing, leaving their skin feeling hydrated and providing immediate results for dry skin, while also calming sensitive skin.

"I love this product! It leaves my skin hydrated and soft like no other cleanser...." Read more

"...It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing...." Read more

"...It is very calming to my skin, it hydrates and feels luxurious to use. The scent is not strong and I find it nice...." Read more

"The product is moisturizing and removes my face makeup...." Read more

142 customers mention "Effectiveness"131 positive11 negative

Customers find the cleansing balm effective and well-made, with one customer noting it gets 97% of the job done.

"...My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more

"...This one leaves my skin soft and supple and gets 97% of the job done, and then I just touch up with some makeup remover micellar water...." Read more

"...The usual product is phenomenal, and as someone who believes that cleanser is usually the least likely to have real benefit, I've been proven..." Read more

"...The product quality is superb." Read more

106 customers mention "Makeup removal"77 positive29 negative

Customers find the cleansing balm effective at removing makeup, as it melts away products effortlessly and easily at fingertips temperature.

"...The consistency is thick when you apply to dry skin, and begins to melt as you rub it in...." Read more

"I was in love with how luxurious it felt. It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing...." Read more

"...But it hasn’t been fully removing my eye makeup but a second cleanse usually removes the rest. It doesn’t irritate my eyes, which is nice...." Read more

"...It doesn't leave any residue, and removes every trace of makeup, oil and dirt...." Read more

390 customers mention "Smell"256 positive134 negative

Customers have mixed opinions about the cleansing balm's scent, with some finding it divine while others say it's not particularly appealing.

"...issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more

"...is rich, but it rinses off without any residue, and the scent is absolutely divine...." Read more

"...The only complaint I have is it doesn't exactly smell the best, seems to me they could make it smell a little better...." Read more

"...The scent is not strong and I find it nice. It washes off with a little warm water and leaves your feeling moisturized...." Read more

279 customers mention "Value for money"154 positive125 negative

Customers have mixed opinions about the cleanser's value for money, with some finding it amazing and worth every penny, while others consider it expensive and not worth the price.

"...Worth every penny!" Read more

"...My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it...." Read more

"...Since I use this product as a 3 in 1 I find the price very reasonable and it cuts down on counter clutter...." Read more

"...-meditation at the end of every day, which is how I justify the high price point. Just love this stuff, which is why I keep coming back." Read more

141 customers mention "Skin protection"84 positive57 negative

Customers have mixed experiences with the cleansing balm's effect on their skin, with some reporting significant improvements and finding it beneficial for overall health, while others mention it burns or irritates their skin, particularly noting issues with mature skin.

"...This has become a staple in my routine, and my skin has never looked better. Worth every penny!" Read more

"...and eyeliner didn’t even budge had to scrub my eye and it left my eyes irritated" Read more

"...have sensitive, normal to dry skin and think this product is perfect for that skin type. I recommend this product." Read more

"...It doesn’t irritate my eyes, which is nice. I’m just not sure its worth it for the price." Read more

Great price, not sure if this is the best place to buy
3 out of 5 stars
Great price, not sure if this is the best place to buy
I usually buy this from Dermstore or Ulta, but this was priced much lower and sold directly from Amazon, who Elemis lists as a retailer as of 7/18/2022. It's a long time favorite skin care item and typically removes makeup like a charm and has done wonders for my skin. It's been perfect in my dry climate and I saw improved texture and reduced breakouts after a few weeks of use. I initially balked at the price, but a few years ago I splurged. After realizing a full size usually lasts close to 6 months, it became my go to night time cleanser.Worth noting that some claim the small size is a better deal, but when comparing product amount by weight, the large size is definitely the better price per oz or gram. 3 small containers do not equal the large size amount.While I love the product, I'm not sure if this particular container is the real deal, or if there are storage issues with Amazon. The consistency and scent seems a bit off in this jar, like maybe it's old stock or wasn't stored properly. The bottom label is slightly different, which may just be a normal change. It seems that the Poids Net verbiage is gone, so I don't know if there are changes to product made specifically for the US market versus product that is also sold in Canada/EU. It may just be a label change, they happen.This jar is a bit oilier than usual in the container. It's normally quite solid in the jar and then emulsifies when applied. This jar is not exactly separated, but definitely softer in the container than I'm used to seeing. Photos show the label of my empty and the new jar from Amazon along with a new travel size purchased from Ulta next to the recent Amazon purchase. Following the Amazon link from the approved e-tailers listed on Elemis, this is where you land if you select Pro-Collagen Cleansing balm. Other than the bottom label, the packaging, insert, and included washcloth all appeared to be identical to past purchases made elsewhere.The original is lavender and eucalyptus scented, and while often bothered by fragrance, it has never irritated my skin, caused breakouts, or been an issue. I've purchased both the original and unscented versions in the past. The jar from Amazon doesn't seem to be as fragrant as usual, which is not necessarily a problem. I probably should have started a return, but I was out, and it arrived before the travel size. That said, I've been using it without any ill effects. I assume it's legit, but again, not sure if it's backstock or if Amazon's warehouse temps are creating the difference in consistency.The usual product is phenomenal, and as someone who believes that cleanser is usually the least likely to have real benefit, I've been proven incorrect by Elemis balm. I'm just not sure this is the best place to purchase it and will likely go back to other retailers to restock. It's great for double cleansing, however, if rinsed and then followed by a damp washcloth, it comes off completely. I've been using this method for a few years now and it seems to work better for me than a double cleanse. I've used many Elemis products, and frankly, this is the only one I've repurchased. The other products are fine, but there are plenty of less expensive options that work just as well or better for my skin type. I've tried other cleansing balms but keep coming back to this.Bottom line, long time skin care fave, but I think there are better places to buy it despite the lower price.
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Top reviews from the United States

  • Reviewed in the United States on September 19, 2024
    Scent: OriginalSize: 20gVerified Purchase
    I love this product! It leaves my skin hydrated and soft like no other cleanser. My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it. The consistency is thick when you apply to dry skin, and begins to melt as you rub it in. Once full face is covered, you add water to hands and lather all over. It does not foam up like soap, but turns into a milky consistency, then you rinse and pat dry. Absolutely love it!

    Update: I broke down and decided to buy the bigger size (3.5 oz) and was on sale on Amazon. The bigger size although higher in price, costs less per oz than the small one I got (less than 1oz). Again, it was on sale when I got it so it was around $58. Worth every penny!
    Customer image
    5.0 out of 5 stars
    Skin feels amazing!

    Reviewed in the United States on September 19, 2024
    I love this product! It leaves my skin hydrated and soft like no other cleanser. My only issue is the price for the tiny size, but considering the quality, scent, and how it makes my skin feel, I will continue to buy it. The consistency is thick when you apply to dry skin, and begins to melt as you rub it in. Once full face is covered, you add water to hands and lather all over. It does not foam up like soap, but turns into a milky consistency, then you rinse and pat dry. Absolutely love it!

    Update: I broke down and decided to buy the bigger size (3.5 oz) and was on sale on Amazon. The bigger size although higher in price, costs less per oz than the small one I got (less than 1oz). Again, it was on sale when I got it so it was around $58. Worth every penny!
    Images in this review
    Customer image
    35 people found this helpful
    Report
  • Reviewed in the United States on October 21, 2024
    Scent: Original IISize: 100gVerified Purchase
    I was in love with how luxurious it felt. It melts away makeup effortlessly, while leaving my skin soft, hydrated, and glowing. It’s more than just a cleanser—it feels like a mini spa experience in a jar. The texture is rich, but it rinses off without any residue, and the scent is absolutely divine. This has become a staple in my routine, and my skin has never looked better. Worth every penny!
    16 people found this helpful
    Report
  • Reviewed in the United States on October 21, 2024
    Scent: OriginalSize: 20gVerified Purchase
    I've been using this product for several months now and was happy to see it on sale. This cleansing balm goes on like a balm and as you rub it changes to more of a cream. It takes off the last traces of makeup and leaves my skin feeling clean but not stripped. It is very calming to my skin, it hydrates and feels luxurious to use. The scent is not strong and I find it nice. It washes off with a little warm water and leaves your feeling moisturized. I have sensitive, normal to dry skin and think this product is perfect for that skin type. I recommend this product.
    Customer image
    5.0 out of 5 stars
    Creamy and smooth

    Reviewed in the United States on October 21, 2024
    I've been using this product for several months now and was happy to see it on sale. This cleansing balm goes on like a balm and as you rub it changes to more of a cream. It takes off the last traces of makeup and leaves my skin feeling clean but not stripped. It is very calming to my skin, it hydrates and feels luxurious to use. The scent is not strong and I find it nice. It washes off with a little warm water and leaves your feeling moisturized. I have sensitive, normal to dry skin and think this product is perfect for that skin type. I recommend this product.
    Images in this review
    Customer imageCustomer image
    26 people found this helpful
    Report
  • Reviewed in the United States on December 5, 2024
    Scent: OriginalSize: 20gVerified Purchase
    The product is moisturizing and removes my face makeup. However, I notice that I still have eyemake up around my eyes after using this cleanser (I only use mascara and eyeliner and neither are waterproof). Maybe I need to use more product or scrub a little harder? But it hasn’t been fully removing my eye makeup but a second cleanse usually removes the rest. It doesn’t irritate my eyes, which is nice. I’m just not sure its worth it for the price.
    7 people found this helpful
    Report
  • Reviewed in the United States on February 12, 2025
    Scent: UnscentedSize: 100gVerified Purchase
    Alright so I know this expensive but with subscribe and save you can save 15 percent, which is the best deal you can consistently get unless you want to stock up on prime days or Black Friday, which I do not because I’m trying to cut down on clutter.

    I have dry, sensitive skin and this balm/cleanser/mask is non negotiable in my routine. I use this as a hydrating mask in the mornings and then remove with a washcloth. Makes a huge difference in dry patches and the overall comfort of my face throughout the day. I had resilient, oily skin until I turned 35 so having this gem makes it easier for me to learn how to take care of my changing skin without feeling like it is too small for my skull.

    I wear tinted water resistant sunscreens and waterproof mascaras and this removes everything like a dream. I do give myself a little massage as the balm melts into my skin and then add water to rinse everything away. I have found that taking the time to massage the balm into an oil gets everything off my face and I do not need to double cleanse.

    Since I use this product as a 3 in 1 I find the price very reasonable and it cuts down on counter clutter. Subscribe and save gives a great year round discount. If you have reactive or dry skin, give this a shot and use all 3 functions to see how it works for you. I honestly wish I had tried this sooner.
    6 people found this helpful
    Report
  • Reviewed in the United States on February 16, 2025
    Scent: Original IISize: 100gVerified Purchase
    I LOVE this stuff for removing makeup off my mature (in my 50s) skin - no tugging, no pulling, no drying. I compare it to the clinique take the day off balm I used to use. I will say that the clinique one does a *bit* of a better job at totally removing every last bit of makeup, but it dried the heck out of my skin. This one leaves my skin soft and supple and gets 97% of the job done, and then I just touch up with some makeup remover micellar water. DEFINITE YES for mature skin!
    6 people found this helpful
    Report
  • Reviewed in the United States on May 30, 2022
    Scent: Original IISize: 100gVerified Purchase
    After decades as a cold cream diehard, I've become a cleansing balm convert. and while I've tried all types, including some super pricey cult brands, I keep coming back to the Elemis, though the Emma Hardie Moringa is a close second.

    The Elemis pro-collagen line is, in general, one of my favorite in all of skincare, and this balm smells like sunshine and leaves skin feeling, soft, supple and throughly clean. It doesn't leave any residue, and removes every trace of makeup, oil and dirt. Perfect for a double cleansing routine (balm first, then a gel or cream cleanser) when you're feeling especially grimy, used a silicone-based primer, or any type of waterproof makeup.

    The magic of a balm is that it turns to an oil texture as you rub it into skin. It's a cleanser that feels like a spa treatment. Apply and rub in circles, then drape a steaming hot towel over your face to open up pores and enhance the balm's floral scent even more. If you're shorter on time you can just rinse or wipe off, but either way it always feels like a treat for your skin and a mini-meditation at the end of every day, which is how I justify the high price point.

    Just love this stuff, which is why I keep coming back.
    24 people found this helpful
    Report

Top reviews from other countries

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  • Bek Halliday
    5.0 out of 5 stars Amazing product
    Reviewed in Australia on February 22, 2025
    Scent: Original IISize: 100gVerified Purchase
    This product is great at removing make-up but is also amazing used as a hydrating mask after using an exfoliating one. Leaves my skin so glowy afterwards. Love it!
  • Chatrani
    5.0 out of 5 stars Merveilleuse senteur
    Reviewed in France on July 5, 2023
    Scent: OriginalSize: 20gVerified Purchase
    Démaquillant très efficace, même pour mes cils waterproof, un baume apaisant pour ma peau sensible, une odeur végétale que j'adore, j'aime énormément ce produit que je préfère à mon huile démaquillante habituelle.
    Report
  • nicole k
    5.0 out of 5 stars expensive which is why I haven’t repurchased. I’m still looking for a dupe.
    Reviewed in Canada on March 14, 2022
    Scent: OriginalSize: 20gVerified Purchase
    Wonderful. I’ve never used a balm to clean my face before, I’m hooked now! Only thing is this brand is quite expensive and so I’m looking for a dupe.
  • Bexjr28
    5.0 out of 5 stars Amazing fresh feeling and great scent
    Reviewed in Sweden on October 20, 2023
    This balm leaves your skin feeling fresh and clean. It is perfect for removing makeup and gently wiping clean with a face cloth. Highly recommend buying this cleanser.
  • Hanh Nghi Nguyen
    4.0 out of 5 stars Good
    Reviewed in the Netherlands on February 27, 2023
    It really helps me get my make-up of, but I have different mascara and it doesn’t take them al off easily